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July 2025 by Rae Huffman
Just an amazing leasing agency all around. They are fantastic at communication. They answer the phones during business hours and are prompt to reply to emails. I’m very impressed with the maintenance crews they use. Things get fixed quickly.
Rent increased a bit each year, but usually just $50 or so; very easy to manage and budget for. The staff is so kind and professional. Just 2 days after turning in my keys, I got my full deposit back.
If I ever find my way back to Pensacola I would rent from them again. I can’t recommend care realty enough.
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March 2025 by Sami Bratkovic
Front desk is super helpful and the whole environment is welcoming.
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January 2025 by Patrick Nichols
I really appreciate the way Care Realty Group takes care of their clients. It really feels like a welcoming, family-run, business.
I've been a tenant for nearly three years now, and at two separate properties. Any maintenance issue I've had were promptly taken care of, and the move-in/out and lease renewal processes have been seamless and easy.
Most recently, I had some serious personal issues. They went well above and beyond to help out in any way they could.
I was renting a tiny 2 bedroom, 1 bath apartment for my oldest son and I. I had just renewed my lease to the apartment, in December, 2024. Then tragedy struck. My two youngest children's mother passed away on January 6th, 2025.
There wasn't enough room in that tiny apartment to accommodate the 4 of us living there, so I called Care Realty and let them know about my situation.
Not only did they immediately call the home-owner and convince them to let me out of my lease, without penalty, but they helped me find a 4 bed, 2 bath, house in my children's school zone to keep as much stability in their lives as possible.
There was an issue, though. The new house didn't allow pets and I wasn't sure if the children's dog was coming to live with us, or not. Care Realty called the home-owner, negotiated a lower rent than advertised, AND convinced them to allow the dog with no increase in the monthly rent. The only thing I would have to pay, was a one time $250 non-refundable pet fee. I was blown away, and very thankful!
When I turned in the keys to the old apartment, they did their move-out inspection the same day, and had the check for my deposit back to me the very next day. I got my full deposit back!
The folks at Care Realty Group have been great the entire 3 years I've been a client of theirs, and they've been a real God-send with helping my kids and I through these recent troubling times.
Thank you, Care Realty Group.
-Patrick
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January 2025 by Hayden Aiken
Rented a house from them for about 4 years. There are downsides to renting and to not interfacing directly with the owner (decision maker). Care was a fine property management company to me though. They were responsive to maintenance requests and issues, pretty reasonable overall, and they released my entire security deposit back to me after I left the house in fair and clean condition.
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March 2024 by derick
The staff is friendly and responds to issues regarding maintenance quickly. I haven’t had an issue other than parking sometimes do to other tenants not being considerate.
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February 2024 by Tim Baldwin
CARE Realty is a very professional, diligent property management company that works well to not only help property owners but also treat tenants fairly and respectfully.
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November 2023 by Ben Ramirez
Care Realty Group has been a great management company to rent from! We’ve rented from them for the past two years and have no complaints. They fixed the few things that I asked about without hesitation and the house we rented, although a little outdated, was well taken care of and ready for us when we moved in. Take the bad reviews with a grain of salt, most people who write reviews are the ones who want to say something bad. Sadly, positive reviews are hard to come by. If you’re feeling iffy about renting from CRG, go into their office and talk to them! You’ll feel much better about renting from them after that! Super nice and welcoming!
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November 2023 by stachia burnside
Really nice people here. I came from realty masters where they were nasty, really rude, and unprofessional. It scarred me. So I assumed that all realty companies was to be that way. But not here. I can appreciate that.
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September 2023 by MonaP TheShiiOne
Rude bad customer service the lady who answered the phone does not know how to talk to people. Just rude
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September 2023 by Mercedes Davis
Called to inquire about a place. Was told that they don’t do sight unseen I asked was this a law because I noticed a lot of places had the same practice. Was told no it’s to cover them so that people can’t sign a lease and then when they see it say they don’t like it and then leave them poor reviews online. My family and myself are moving from Ohio 16 hours away and do not know anyone in town. They told me I could go on Facebook and pay a random stranger to go see the property and have me on FaceTime when I asked could they possibly go to the property and FaceTime while there they said no because that would be a conflict. Which makes absolutely no sense. It would be no different than a random stranger as I don’t know either of you and I’m just using you to FaceTime so I could see a place. I don’t care who the person is. It’s better than possibly being scammed on Facebook by the person not showing and now I’m out of money and still can’t apply. I also offered to sign a contract stating that I would not complain online or try and break the lease still a no. I understand the trying to cover yourself but it makes it extremely hard for those who can’t be there and you all basically are like who cares. Well good luck not getting those bad reviews online because apparently they can only come from those who don’t see the property first.
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September 2023 by Carolyn Phillips
I have nothing bad to say about Care Realty.I spent four years with this rental company.They were always courteous and professional with every interaction I had with them. At the end of my lease I received a full return of my deposit. Thanks!
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August 2023 by Quanese English
Love love
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March 2023 by Shana NOLAN
Very friendly and nice ..
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March 2023 by Christy Bird
Couldn't find the listing that I was searching for
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March 2023 by Levertis Brock Investing Channel
This is a great property management company very trust worthy I’am looking forward to doing more business with them in the future.
