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November 2023 by GeorgeAnn Watson
I recently signed up with State Farm, i was having trouble straightening out some things about our insurance at the court house and didn’t know how to fix it, so Haley the SF agent went above and beyond to help straighten it out. To top it off our insurance is now significantly cheaper! Wow! Thank you Haley for all your help. You’re so kind and helpful!
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October 2023 by Bob Tracey
Had an issue with my coverage and Chris had me all straightened out in less than 15 minutes.....and saved me some money.....outstanding customer service
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July 2023 by lisa ashmore
Price went up 70 in less then a year. No tickets, no accidents just felt like raising the rates I guess.
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May 2023 by jill
I've never had an issue with State Farm until I transferred my policy from Nevada to Florida and signed up with the office of Casey Roberts. From the start, I was told incorrect information and charged an entirely different amount than what I was quoted. When I brought this to their attention, Hayley, from their office, told me that if I didn't like my policy then I should move back to Nevada. She is by far the most unprofessional and rude woman I've ever encountered! After speaking with her, I immediately cancelled my policy with State Farm. I found better coverage for half the price! This place is a joke and they will rip you off. I recommend reading every single bill and if they try to charge you more and tell you the corporate office made a mistake DON'T BELIEVE THEM!! I called the corporate office and they didn't even understand why this agent was overcharging me. I'm disgusted by their lack of professionalism.
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October 2022 by carolyn schneider
The staff there are awesome, for question problem they will answer anything they can and they will help you anyway they can
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June 2022 by timothy sanders
Been with State Farm since 1995, until this month. My bill went from 90 something dollars to $190 per month. Save your money this place is a joke and rip off. Go elsewhere!
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March 2022 by Anna Akin
Cindy Knowles was exceptional in helping us review our policies and very helpful in answering some questions we had. :)
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September 2021 by Renee Parker
Very friendly and efficient. Transferred policies without a problem. Thank you!
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September 2020 by Michael Painter
Switching to FL insurance was easy! It takes maybe an hour to switch from a different state
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July 2020 by William Rentschler
Phenomenal State Farm agent and exceptional team. Casey and his group are there for any of your needs and answer questions where they are very easy to understand
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January 2020 by Merry Mac
Ashley is very knowledgeable and personable..
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January 2020 by Opal Robinson
Good people, good environment, helpful and happy to get you legal quickly
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November 2019 by Robert Newton
Spoke with Ashley about having to add safe drivers to my wife's and my insurance. Ashley was very argumentative and rude. She kept cutting me off; preventing me from completing a sentence. I attempted to ask her to verify information she gave, because I was confused. She bluntly told me I wasn't confused, and then changed her words about our policy. She claimed she was transferring me to her supervisor, but never did. Ashley's supervisor never reached out to me. Been a member for a long time. Very disappointed and discouraged at the lack of empathy and professionalism.
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November 2019 by K C
This office is quite amazing. The staff there are insanely caring and make sure to get the job done, especially Maranda. She was sure to have everything taken care of when needed. Really amazing. I definitely recommend this agency to other you won't regret it.
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November 2019 by Kevin Forrester
Wow, can't believe how rude their customer service is. Just wanted to make the final installment payment on my policy. Requested the next payment date. Don't know her name but she was rude, abrupt and unpleasant. I'll be shopping around for a more professional and friendly agency in a couple of months when my policy term completes.
