"Very disappointed with tonight's service. I spent over $70 tonight only to come home and heat up chicken and ribs. I couldn't finish my meal and after telling our server the food was cold she only offered a sarcastic "I'm sorry to hear that." No offer to remake the order. Nothing. Needless to say I'm never going back again and I guess that explains why the restaurant is empty on a Friday night."
"Great place to gather with family for a wonderful meal! Just love this place!!!"
"Not pleased with the experience. Music was way too loud, the restaurant was dirty with un-bussed tables. Our table was sticky and gross. Service was slow. Generally a very poor experience. We'll never eat here again."
"The ribs, asparagus and fries were delicious...just right for our taste buds- Mike our waiter was very friendly and constantly checked in on us to make sure we were ok 👍"
"Eaten here many, many times. It's a standard chain restaurant with a small bar. I've had excellent service as well as not-so-good but never so disappointing that I wouldn't return. Food is decent and people are friendly. Handy location when stopping by the mall to shop."
"Good food! Waiter nice. They forgot my bread and Didn't bring it until after asking for it twice and 15 minutes later. It was my first time but won't be my last. It was pretty good"
"I had a wonderful experience, I completely suggest to request for Shawna as your server.
I ordered Honey Chipotle Crispers, with corn on the cob and fries it was delicious! I tried the Coconut State of Mind it was fantastic loved the flavor in every sip. Shawna does really well with kids as well!!! Definitely will be coming back."
"We at at the Mobile Hwy, Pensacola Fl location this evening and it was a very bad experience. We arrived at about 9 pm and waited for 18 minutes to be seated. We were the only people waiting at the time. We only saw to waiters and one was BS with some friends. She kept looking over at us and never said a word. 18 minutes later the other waiter came over and asked how we were doing and I old her we had been waiting to be seated for 18 minutes and she never said a word. I have spinal injury and can barely walk. The waiter tried to seat us in the very back until I said something. We were seated behind where the other waiter was still BS ing with her friends and did so for another 10 minutes. Shortly 3 other waiters came in from outside where I guess they were smoking. It took another 30 minutes for the waiter to take our order. Very poor service.
"Lucy our waitress was so nice. She noticed one of my daughters hadn't eaten but a bite of her food and she inquired why and the food was fine just was sweeter than anticipated so she didn't like it. Lucy went and got her another piece of fish that wasn't seasoned. Above and beyond her call of duty. She is a great asset to the restaurant for sure. Thank you to Ms. Lucy for her wonderful service."
"I love going to Chili's. Definitely our go to spot for date nights. We get the same thing but it never gets old. My favorite drink is the Tito's punch. I only don't like the smell but it's not as bad as the other chili's near cordova mall. Best mango ice tea in Florida. The Jacksonville location had no comparison to the tea."
"Food is consistently great but make sure you tell them specifically to give you time to enjoy your app before they bring your entree because if you don't then they will come to the table two minutes apart WITH.OUT.FAIL. Happens all the time here. Almost better to wait to order your entrees until the app arrives to be safe."
"Good service, decent food"
"Good place. Good food. good margaritas"
"We got one of your new metal tray dinners and split it Pick 3 the waiter was Hispanic in the bar excellent service"
"One of my favorite places to get lunch... Dinner service is not so great here but linch is fantastic"