-
February 2025 by Regina
Patrick helped me and he was amazing.
Cricket, whatever you're paying him, it's not enough. He got my new phone with new number set up and took care of disconnecting my old account with patience and knowledge.
-
December 2024 by M Mann
Horrible customer service. The girl was too busy cleaning to leave for the day with music blasting .She did not want the bother of actually helping us!
-
December 2024 by Flash Bradley
Had a issue with customer service over the phone went in and Patrick handled everything very well and was amazing
-
May 2024 by Timothy Little
I love Cricket! They've given me great customer service MOST of the time for many years.
-
May 2024 by John Harry
I came up to store employees was nice and friendly but I went to metro pcs and bought a new phone and they wasn't able to cancel my number because there was a port out issue which I feel like Mr Roger should have never ported out my number with out us making a sale or with out my authorization. This situation was taking care of but I will not return to this location. He also tried to sale me a video game which doesn't have anything to do with the business!
-
May 2024 by John John
I came up to store employees was nice and friendly but I went to metro pcs and bought a new phone and they wasn't able to cancel my number because there was a port out issue which I feel like Mr Roger should have never ported out my number with out us making a sale or with out my authorization. This situation was taking care of but I will not return to this location. He also tried to sale me a video game which doesn't have anything to do with the business!
-
February 2024 by Charles Miller
Excellent service. In and out in 15 minutes with new service
-
May 2023 by winston lowery
Lauren is a great sale rep. She was patient with Mero PCS as she was helping me to switch over to Cricket. I would buy another phone from Cricket because of Lauren's excellent customer service.
-
December 2022 by Joel Thornton
Special thanks to the sales team. Recommend Roger as an account representative, especially for family plans and solid discounts. Patient, knowledgable, professional. Be sure to listen for exclusive tracks in store.
-
December 2022 by Kenneth Wayne
Haven't been here in over two years so I've to report to (A.I) and make them Aware of the issue. Thanks
-
December 2022 by kingston culpepper
Very nice people got a new iPhone 11 the service has been good so far
-
October 2022 by Britta Scruggs
Went in the other day to set up billing for my upcoming bill and there was such a nice gentleman working. It was right at the end of his day yet he didn't rush me nor my husband and had a great conversation about our service. I don't like that when setting up Bridge Pay it doesn't tell you online it costs money to save you money but that isn't his fault. I can't shoot the messager. Just not happy about that other than that great place
-
October 2022 by Jesse Smith
No good have had nothing but issues with the service by far the worse cell service I have ever had phone is always freezing I pay for 5g phone is a 5g but they want allow me assces to the 5g Network I have me own business and have lost a ton of work due to the unacceptable service they provide. 100% horrible.
-
October 2022 by shawn williams
Friendly customer service every time I visit
-
April 2022 by NATHANIEL
Boost is better
