CVS Pharmacy in Pensacola is noted for its extremely friendly, helpful, and kind staff who provide great customer service. The pharmacy team offers informative advice, warns of medication side effects, and makes helpful recommendations. They are known for going out of their way to help, including coordinating transfers from other pharmacies for customer convenience. Prescriptions are filled in a timely manner. While the team is highly recommended, some reviews note that the location can be short-staffed, leading to occasional waits and hold times. Despite this, many customers find the service worth the wait and consider it their favorite pharmacy location in the area.
The pharmacist is amazing. On vacation lost a critical medication and she called my insurance for me, which as a nurse I know is no easy task. Got it approved for an emergency refill. I can’t say great this bad experience was because of Good patient care and a pleasant attitude.
May 2026
CVS always make you feel that you matter. 👌🏾
March 2026
Love this pharmacy !!! Everyone is genuinely helpful!! Mary is amazing!!! They love seeing the kids when I bring them in !! Overall one of the best experiences I’ve had at a pharmacy !
