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January 2024 by Nhung Pham
This CVS pharmacy on N 9th ave need a better cuatomers services. The pharmacists and pharmacy technicians suppose to be there to help the patients and customers not give the customers a hardtime and bad experiences.
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January 2024 by Robin L.
I was rudely talked by manager or bossy emplloyee. She would not give me my batteries so I had tow wait while she liesurwly chatted up a man. Worst place I td her I would not come back here and she said ok. She could care less about customers but worse she cares less about cvs
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January 2024 by Lonnie Minton
Rude staff that has been caught lying multiple times about medication inventory. Do not use this pharmacy.
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January 2024 by Mary Crutchfield
Worst pharmacy I've ever been to, the guy working tonight was so rude and literally walked away when I was asking him questions about things I didn't understand.
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January 2024 by Rodney&Belinda Phillips
I am a healthcare provider. I'm subjected to an automated answering system that will no allow me to speak to a human being. I simply want to transfer an electronic prescription to has been sent to a closed pharmacy to one that is open. Totally unable to speak to a human being! Will send RX elsewhere.
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December 2023 by Cole Yes
Maybe possibly one day they will actually give me the correct needles i ask for! Cant take the meds i picked up & theres no point in going back cause they never get it right. At this point im just gonna order them on amazon.
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November 2023 by Brendalee Greene
The black lady rings up two men items, when I come up she says you door dasher you use self checkout, regardless of me being a dasher you should still treat us as a customer not a symbol, where the customer service in that, she was just plain ignorant. If it was up to me if she treated my customer like that i would either write her up for disrespecting a customer or i would fire her.
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September 2023 by Happy Liberal
The absolute worst CVS pharmacy in this town is the 9th Avenue location. Understaffing, rudeness, and ineptitude are massive problems here. The only person there worth a darn is the sweet red haired woman with braids in the pharmacy.I told the pharmacy, and emphasized, that I needed my insulin TODAY. I was informed that it would be ready at 4pm and it was 3pm. At 4:15 pm still no insulin filled. I called at 6:30 pm and of course was on hold for an unreasonable amount of time when finally an employee answered and again, I emphasized that I needed my insulin TODAY, ASAP. They told me that they were behind, were swamped, and that I'd have to wait. REALLY?At 1:30 am the next morning, I received a text that my insulin was ready. How long does it actually take to pull a box of insulin pens out of the fridge and slap a label on it? Because of the pharmacy's ineptitude, I could not get to the pharmacy at 1:30am and as a result, my blood sugar was sky high when I woke up the next morning. That was the last straw. Tired of rudeness from Naomi and Jonathan, and the incompetency of the staff, I no longer use this horrible place as my pharmacy. Miraculously, now, my medication is ready in a matter of MINUTES, not 12 hours later. Don't use this horrible pharmacy.
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September 2023 by Ashley
Not to racial profile because I'm black, disabled and a veteran. Not to continue to cause disarray and havoc on my life because you dealing with you're only inner issues and self esteem problems. Every time I come when he/she Andy is working makes things problematic for me and difficult trying to imply someone is shoplifting. This has been happening only when he/she works. I never have this problem when Candance works. It's like rules being made up every day I come to patronize this store. This is havoc and upsetting to me. I'm not sure what the actual problem is, but this is a bad look for CVS brands.
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September 2023 by Garrett Moss
This is truly the worst pharmacy in town. The male technician told my S/O she was lying and had already picked up her prescription when she has not and sat and argued with her. Absolutely garbage staff. Should clean house asap. We’ll be switching pharmacies asap.
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July 2023 by Kaleigh Bond
Andie was very helpful and kind. My son was acting out and she offered him a piece of candy , her last piece ?
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June 2023 by Katlynn Berrian
The red headed manager was EXTREMELY rude and condescending to the pharmacy staff in front of patients! When the staff was just trying to ask for help! There’s NOTHING worst than nasty management
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April 2023 by Cheri Y.
This is a decent CVS, It's kinda old school & dated but it's in a cute location, a block from Walmart. If you can't find what you need here you can just bounce over there. Last visit, I cut myself with my new Chef knife, didn't have the bandaids I was looking for, but I got enough stuff to stop the bleeding finally. What I do like about this CVS is that it has a very natural, shady, park-like parking area. "Please stock more bandaids." Stay Cool, and don't poke yourselves with knives. Will Return.
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April 2023 by Alex Wilkerson
The most rude and condescending pharmacy staff. Customer service do t mean $h!t no more huh.. Called to see if my daughters antibiotics were ready and TREY had the nastiest attitude like I was bothering him. That script been there I know since 2pm.. and now at 630pm right after I get off the phone I get text saying it’s ready… what a coincidence. But corporate will be called and I will not get my baby’s meds filled here no more :)IF YOU DONT LIKE YOUR JOB D O N T WORK IN CUSTOMER SERVICE!!!!!!!!
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March 2023 by Martin S
I’ve been to this CVS several different times. I have read some reviews and many people have a lot of ignorance. I do not know any of these workers, but I know they work like crazy because they are extremely short staffed. Cvs needs to hire more people! It’s wrong for CVS not hire people/quality people I know it’s slim pickings, especially nowadays, it’s actually pathetic. Bottom line CVS needs to hire more people for the current staff to not be as stressed out to process our orders, especially in the pharmacy area. Too many companies are getting extra money from the government because they are short staff and it’s incredibly sad. And short staffed because companies are not employing people, fact! The only reason I am giving four stars is because the current staff bust their tail doing their work along with dealing with many annoying people most of the time.