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March 2025 by Crystal The Car Chick
The best shoes and my sales associate knew his shoes. I bought a pair of aetrex they are the best pair of shoes I've ever had
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March 2025 by Nnn Mmm
Love Dillards
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March 2025 by Alice Inusa
I just love Dillard!!!! No better place for shopping, especially when they have some clearance event’s :)
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February 2025 by John Hairston
Got my wife a nice hat from their hat bar.
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February 2025 by Lori Lehmann Chunn
I had such an amazing experience at Dillard's with Kathy and Haley (in cosmetics). Kathy went above and beyond to help me find the perfect outfit for a special event and Haley gave me some great tips on make-up! Thank you for making me feel so special. Dillards is now my go to!
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February 2025 by Nick M.
Friendly and organized.
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February 2025 by Christina Williams
This is about the only place to shop in the mall.
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January 2025 by Mariela Chavez
I was looking for a detail for my husband. And it was an excellent purchase. Manuel in the perfumery area helped me and suggested scents according to details. He was very kind and asked about my husband's personality. Excellent service.
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January 2025 by wilfredo valiente
Excellent service from Manuel who works in the perfume area, highly recommended
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January 2025 by Isaiah53
Aaron really helped me out a lot
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January 2025 by Melinda Griffin
Awesome
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January 2025 by Super Woman
Extremely disappointing experience! Spent over $500 in-store for my hubby, then tried to purchase 2 pairs of pants for myself on the way out , I realized that one pair was defective as I was checking out. To make matters worse, when the sales associate tried to order a replacement, the system insisted on charging me more than the marked price, not the mark down price we talking about over $100. We waited OVER 1 HOUR for the assistant store manager to work on approving a price override, but they never bothered to come downstairs. I was then told to just buy the pants online instead of waiting for the issue to be resolved in-store!
The best part is that those pants were actually cheaper online than in the store!
Watch them price tags!!!!
When I insisted that the assistant manager should come and assist so I could show her the errors on pricing and the defective item, I was told in a very rude manner by one of the supervisors that she was "helping another customer." Are you kidding me?! I'm a customer too, and I'd been waiting for OVER AN HOUR! It's unacceptable to prioritize one customer over another, especially when I'd already waited so long. Let a supervisor handle it and do something besides ignoring the world! Maybe an apology? Nothing!!!!
What's even more concerning is that this isn't an isolated incident. I've noticed a trend where the store manager and assistant manager rarely interact with customers directly at this specific location!!!!
Instead, they rely on sales associates to handle issues and simply respond via phone calls, never bothering to show up in person. This lack of personal involvement and customer care is shocking and unacceptable. I wonder if Cooperate is aware of this unprofessional behavior/work ethic! Even an AI could have done better!
That's it, I'm done! Lost a loyal customer here. From now on, it's Macy's for us and all other stores from all over! It's unbelievable that a store could be so indifferent to customer satisfaction. Goodbye Dillard's!
No pictures left everything in the store!
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January 2025 by Joe Langley
Young lady who assisted us was superb.only complaint is every time I go to this store on second floor there is a musty smell like mold. Since my last visit the lowest floor has a musky smell also this time it made me nauseated
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January 2025 by Tony Roshi
Clean and well organized, but checking out is very slow.
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January 2025 by Joshua Bartman
Great customer service really nice experience
