-
January 2024 by Debra Rose
Thank you, Ryan for the exceptional customer service and all the extra work getting us back on the road in our 2016 Ram 1500.It's so nice to have a reputable automotive shop, that will provide great service, with reasonable pricing, and all completed in a timely manner.We highly recommend East Hill Automotive on 12th Ave to everyone.Ron and Deb Capps
-
December 2023 by Symone Gold
I didn't feel welcome and should have left simply off the atmosphere but I needed my car inspected asap. $140 for an auto inspection for work is RIDICULOUSWhat is even more ridiculous is that my tire pressure light was on and simply needed air due to the temperature change but that couldn't be addressed or even looked at yet they were able to give me a $2,000 estimate to "fix" my car.Needless to say DONT GO HERE!!THEY ARE MONEY HUNGRY AND THIS LITTLE BLACK GIRL WAS A VICTIM OF ROBBERYDO NOT GO HERE IF YOU LOOK LIKE ME
-
November 2023 by jacob hutson
I am currently deployed in the Middle East and my wife’s car battery died. She purchased a battery and went to East Hill automotive on 10/3/2023 around 1:30 pm with her VW Beetle. They installed the battery and the car immediately was throwing error codes and such due to it losing power, they cleared the codes and they kept returning. The lady at the front counter was refusing to clear the codes unless she paid the 80$ diagnostic fee. I will NEVER EVER GO TO EAST HILL AUTOMOTIVE AGAIN, NOR RECOMEND THAT BUSINESS. I am all the way across the world dealing with this scummy company.Service: Battery
-
October 2023 by Sally Kolak
My cousin was critically ill, and his wife couldn't visit him in the hospital because their car wasn't running. We had it towed to East Hill Automotive, and they were wonderful! They helped find an affordable option, and were just very accommodating! Thank you, Ashley! Your help was much appreciated, and I'm sure you have earned a new, loyal customer!
-
October 2023 by Mia Cordova
Great costumer service, got the job done in a day, totally saved the trip.Thanks to Ashley and Collin definitely will keep this shop in mind for any work that needs to be done in the future. 10/10Service: Auto engine diagnostic
-
September 2023 by Nick Harvey
Beautiful cars, great customer service, and quality work. Best shop for classic cars and new cars alike. 10 out of 10 recommendService: Air & cabin filter replacement
-
August 2023 by Wrecker S.
Worst ever. The attitude of the dispatcher is horrible. Been waiting for 3 hours from 30 mins ETA. No one came
-
August 2023 by Sharon King
Great towing service and the Tow Truck Driver William was awesome, polite, and a great worker. I would recommend him anytime. You have a great employer.
-
July 2023 by Gabrielle Barbarin
It was my first time going to these guys, I’m new to the area and keep in mind that I’m a single woman so I was skeptical about being charged a lot and still having to deal with my car not being fixed. I found them on Google, looked at the reviews and the ratio of good vs bad views were rational for me to choose them. I have an ‘08 Honda Accord 4cyl coupe and my car was experiencing issues within the engine/transmission, the check engine light was on and my car just wouldn’t allow me to accelerate on the gas without it sounding like it was stressed lol. I called up there, spoke to Ryan and he ran a diagnostic test on it, they were very insightful, knowledgeable, reasonable and honest with me with the codes they found. They helped me make arrangements, they worked around my budget and answered any questions I had including references to a tire shop since they didn’t offer those services. Ryan was very consistent with updating me about my car and the quotes it’ll cost and just the status of my vehicle overall. It was quite a few things that came up to be fixed but it boiled down to my transmission fluid being old and bad and a couple other things I can’t remember. I saved A LOT of money and got more work done for the price I payed compared to the rates of other shops including the dealership. Ryan was great! So was the guy (I didn’t get his name) that serviced my car. (He has a cool long beard.) If there was anybody that serviced my car that I didn’t meet, they did great. They even gave me a nice blue tie dye durable souvenir cup (that I use lol.) I haven’t been driving my car lately b/c I’m in a rental currently but everything seemed great getting my car back. Great team, great location, happy customer and will be back for a tune up. Thanks guys.Services: Transmission
-
July 2023 by Neal Cook (Neal)
Ryan and his team are top-notch!I was in town after driving from Texas. I had some blinking dashboard lights that two shops at home couldn't figure out.As soon as I described the issue to Ryan, he came up with a possible solution, which was a 5 minute fix that he happily solved for me right on the spot.I was now able to drive back to Texas without worrying my car was going to break down on the highway!Thanks again Ryan and team for understanding the problem and helping with a quick solution!
-
June 2023 by Louis K.
Collin responded with the tow truck and towed our vehicle to our requested location. Great communication! Thanks!
-
June 2023 by Joshua Abdon
My Daughter was traveling through the area from out of state when she experienced car trouble.Ryan and the Team there was very honest and professional.I can’t express my gratitude for such honesty and professionalism.Thank you so much for the character displayed.Within hours my daughter was back on the road to continue her journey 4 states away.
-
June 2023 by Neal (Neal)
Ryan and his team are top-notch!I was in town after driving from Texas. I had some blinking dashboard lights that two shops at home couldn't figure out.As soon as I described the issue to Ryan, he came up with a possible solution, which was a 5 minute fix that he happily solved for me right on the spot.I was now able to drive back to Texas without worrying my car was going to break down on the highway!Thanks again Ryan and team for understanding the problem and helping with a quick solution!
-
June 2023 by Lang Holloman
Had my vehicle with them three separate times for the same issue. Was way overcharged on each instance, first stating that they would make it right, but then charged me even more. Overall, I believe my vehicle ended up being with them for almost 3 months total. The issue was the fuel pump(in tank and accessible under the back passenger seat) and fuel line to the pump needed to be replaced. After picking the car up the second time, there was an extreme amount of gas leaking and interior gas smell...how could this be missed? I will never use them, recommend them, or any of the owners other businesses either.
-
June 2023 by william dooley
Had to get my A/C repaired. Turned into a little more than expected. They handled it very professionally.I can honestly recommend the 12th Ave shop to anyone.You'll find Ryan and Kaylee (hope I spelled her name correctly) to be helpful. They kept me aware of what was going on and how soon it would likely be done.Very satisfied and I will be back.