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November 2023 by Bernice T.
My doctor determined that I needed a medicine that Everell could get to me quickly and ordered it for me over a week ago . I paid for it and expected it to be delivered to my home . It still has not been delivered . I don't know how that not having this med has affected my health . I am still waiting for it .
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October 2023 by Miss Chris
Pros: Good location near a lot of shopping, lots of parking, disabled friendly access, large and pleasant merch display area, variety of candles and very good quality OTC supplements for sale. Checkout was quick even if a candle had the wrong price tag on it, which I refused to purchase as it was twice the sticker price. Prescription was marked correctly and appeared to be high quality also.Cons: Phones and communications are a struggle for this pharmacy. Brandon was thankfully able to help me get a prescription.
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July 2023 by Melinda Weir
The first time going here, the staff was nice and no wait.
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July 2023 by Chris L
Pros: Good location near a lot of shopping, lots of parking, disabled friendly access, large and pleasant merch display area, variety of candles and very good quality OTC supplements for sale. Checkout was quick even if a candle had the wrong price tag on it, which I refused to purchase as it was twice the sticker price. Prescription was marked correctly and appeared to be high quality also.Cons: Phones and communications are a struggle for this pharmacy. Brandon was thankfully able to help me get a prescription filled after several delays because my provider did not provide my full contact info but this pharmacy never called my provider back to obtain this info. I had to call in and ask what was happening with the script to learn they even needed my phone number. And no one from this pharmacy called to let me know my script was ready even AFTER I verified my address and phone directly with their staff (twice?). I went in to pick up the script and of course it was not ready as it was promised it would be "after 2 pm today" (I even went to pick it up the NEXT day). I was asked to wait 45 minutes for the script but as I have spinal issues and cannot walk around for that length of time, I left and had to come back AGAIN the next morning. I didn't see a lot, if any, places to sit if I was mobility challenged or very elderly either. This pharmacy could do better with communications, follow up, and realizing their customers may have physical limitations that would need a streamlined, reliable, and efficient prescription process that doesn't have them making multiple calls and visits to this store.
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June 2023 by Kristine W.
They were fast and friendly. Definitely recommend and will be using again. Will even ship your medication if you live out of state.
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June 2023 by MO Ortiz
Good luck trying to get them on the phone to answer any questions like inquiring if your prescription is ready. I have been waiting for a week now for a simple prescription. I tried calling several times and I have to eventually hang up because they never pick up.
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June 2023 by K MEEEOOOW
Absolutely awful service, you can tell their staff is extremely over worked and under staffed. It is unfortunate because they use to have great customer service and turn around time. They need to hire a lot more people.
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May 2023 by Martin Ortiz
Good luck trying to get them on the phone to answer any questions like inquiring if your prescription is ready. I have been waiting for a week now for a simple prescription. I tried calling several times and I have to eventually hang up because they never pick up.
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May 2023 by T. G.
Absolutely LOVE how you stay on hold for 25min at a time only to be hung up on.
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May 2023 by John Miller
Yeah great people just literally have to drive there to speak with anyone. I've waited 30 minutes two separate times on the phone and nobody answered. Its rridiculous. Please higher some more people. This was on two separate days.
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May 2023 by Kiti Jade
Absolutely awful service, you can tell their staff is extremely over worked and under staffed. It is unfortunate because they use to have great customer service and turn around time. They need to hire a lot more people.
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May 2023 by Susie Honegger
Best pharmacy I’ve ever been to! They bent over backwards to make sure I got my prescription before I left town. Spent time answering all my questions.
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April 2023 by Dawna Brown-Homes By Dawna
Place my refill via voice mail. And get a text a couple of days later that it's ready to pick up. Very easy, quick system. Walk in to shop, head to counter and viola! my prescription is ready to go. They also have lots of items for various reason, on their shelves.
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December 2022 by David Sample
I'd give zero, but that's not an option. I've been dealing with Everwell pharmacy for almost 2 years now. I rarely get my refills within a 14 day time frame, it usually takes longer. Knowing that I try to judge 21 days prior to running out before ordering my prescription refill, but then I have had wait times over 30 days on more than one occasion. They sometimes mess up the dosage, but it's almost always an event to get a refill from them in a timely manner. I'm not used to having to hold someone's hand through the process of doing their job, but it's common place for them.
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October 2022 by Cameron Bailey
absolutely the nicest pharmacy I have ever entered. They answered bunches of questions and have affordable low dose naltrexone in Pensacola! We were having a really hard time finding someone to compound medications at a low cost. So glad I called ?
