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March 2024 by sheila kimzey
Mike and sikas were absolutely amazing in customer service going above and beyond. Mike is the store manager he fixed my hood latch just to help me, I would recommend this place very highly.
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March 2024 by Jack Canavan
Mike, Nathan, and Silas got my oil change service done quickly. When I requested they check for a suspected leak, Mike took extra time to look for, find the problem, and advise me on its severity. I appreciate the honest approach and helpfulness.
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March 2024 by Suzi Anthony
Very helpful topping off fluids, oil change not too pricey (middle of road) but was told 75$ to diagnose my car trouble so due to money being tight I have to take my car elsewhere. Overall a nice spot to have car looked at and oil check.
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March 2024 by Lauren Thompson
The staff was very friendly and got me in and out quickly. Thank you Jaylin, Karson, and Silas for taking care of my car!
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February 2024 by Katie :0
My sister got her oil change here and the staff was very helpful and friendly! Shout-out to Karson and Josh who helped us and worked on her car.
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February 2024 by Ben Lane
Always friendly and familiar faces. Quick but thorough service. I pass other locations to come to this one every time for my work and personal vehicles.
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February 2024 by Amy Godwin
nate and karson were very friendly and knowledgeable
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December 2023 by William Handy
Depends on which one you go to, but they do try to upsale services. They charged a ridiculous amount to replace my air filter with some off brand, but one guy was honest with me when he realized that they put the wrong milage on my next oil change. If it synthetic it isn't every 3K miles.
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December 2023 by B Howe
I paid far more than I ever have for an oil change. I did not mind. The techs are all nice and it goes quickly.But this time, when I went to my usual mechanic, he was horrified at how much build-up there was on my battery terminals, and the fact that they were now corroded. Obviously, the techs did nothing, include check my battery, which was also dangerously low on water. The invoice said "safe level" which is was not, once I opened up the hood and looked.My power steering fluid was almost empty, and they wrote "N/A" on my checklist. Not sure why?This oil change and check was for a long trip I took. I am extremely disappointed that important things were missed and they basically lied on the invoice. They had my car at least twice this year, and obviously never checked what they said they did.If you insist on using this company, make sure you check their work when you get home. Better yet, find another place for less money.Service: Oil change
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December 2023 by Amber Halverson
Just started coming here for service and the guys are very polite and helpful! One of the Managers, Josh, & technician Kalvin saved the day for me today! They noticed a part that was spitting oil and were able to order the part and get it repaired with a very reasonable quote within the couple hours I had before work. So awesome! Definitely recommend and will be back!
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December 2023 by Jolene Patterson
I love my guys at Express on 9 Mile in Pensacola. Being a single older woman, I trust them taking care of my car. Mike the manager is amazing. It's like having a business full of family. They know me and my friend as soon as we drive up. I can't say enough about them. I will not take my car any where else!!Service: General repairs & maintenance
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December 2023 by Zach Dickinson
Jaylyn was wonderful! I was in and out of there with no issues, and everyone was friendly. I did not feel pressured to buy anything or increase my bill in anyway. I definitely will be back.
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October 2023 by A. Wood
Mike and Calvin were excellent in helping both diagnose and solve some dashboard sensor issues on my car! I really appreciated how Mike clearly explained what was happening and how to fix it. They really went above and beyond, highly recommend.
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October 2023 by Rose Duzzy
I went there for a low tire pressure and they managed to find the nail that kept causing my tire pressure light to go off, took 30 minutes to patch and fill it. I went to Firestone for the same problem and they managed to find everything else wrong with my car instead of the giant nail sticking out. And they charged me 300+ for the speed sensor and just to look at the tires and completely miss the nail it was 99 dollars. I’m very happy I came here because Firestone were trying to charge me for a bunch of other things instead of actually looking at the giant nail. Love you all for helping me and you all were very kind.Service: Tires
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October 2023 by Jessica Ewen
I dropped my car off this morning at 8a and they called me with the diagnostic within 20mins. The gentleman told me what the issue was, and that the car would be ready around 11. It was done at 10a and I am so blessed for these guys. I took my car to 3 other places before them and kept telling me it was an $800 fix. I paid $94 for a fuel system cleaning and it drives like it’s a brand new car. They test drove my car before giving it back, and they didn’t even charge for the diagnostic, just for the service. I will only take my car to them from now on. They were so professional, and simply amazing. Thank you so much!Service: General repairs & maintenance