-
November 2023 by Kandis Howell
I have had my storage at extra Space Storage for a little over a year. When I first got my account and moved into my storage it was too small and Joe was very helpful in setting me up with a larger storage. I have to say Joe has been really helpful. I am doing all of this alone and he has occasionally helped me move something when it was to heavy and on a Separate occasion other he has actually stopped My storage unit and asked me If I was doing OK to Or having any issues with my storage. I believe it’s because. because He is aware of my situation. I have never had any problems with anyone at Extra Space storage.The people I’ve talked to have been respectful and helpful.Thank you all for making me feel valued.
-
November 2023 by pam Ballenger
I called to rent two units on the perfect day. A new person named Allison was being trained and she was amazing, kind, and efficient. She also encouraged me during this stressful time of moving. She was being trained be a really encouraging trainer named Joe. He was patient and very helpful. They made this time stress-free. Also, the facility is super clean.
-
November 2023 by Sara Gonzalez
Great Manager Joe !!!!? safe place and Honest and Genuine too thanks you all I see ya next year ? all the way from Nebraska
-
September 2023 by Deppressionatepenguin
Just love this place! Never had any issues and when I needed the help, they’ve helped me no problem! Went in today and my lock was all messed up. Joe was so helpful and came to help take the old one out and gave me a replacement ??? Thank you so much!
-
September 2023 by Jeff Scheid
Clean, well thought out facility. Slick system. App to open door is super nice. This is a good place. Counter Salesman (Joe ) was awesome.
-
August 2023 by Vicki Willis
Joe was very helpful giving me information. The lady who signed me up a few days later was professional and I felt like she knew what she was doing and got me a good place.
-
August 2023 by L.M. Wood
Easy to rent a unit online. Facility is convenient and very clean. Just as they said, my lock was in my unit when I arrived. Thank you!
-
August 2023 by Thomas Page
Shouts out!! The Manager Joe for keep the property very well maintained and clean, and of Quality. He is always professional and going above beyond for anybody.
-
July 2023 by D B
It would be nice if my payment did.not go up $100 in one month. I am a long term renter and your increases are terrible. I rented bigger unit for $200 less and climate controlled. STOP THE RAISES.
-
June 2023 by Charlotte Paul
This has been a great place for storage, the facility is nicely maintained and very secure.
-
June 2023 by Cynthia Merritt
I used 2 of the largest units to hold my house furniture until I found a house. I was very pleased with extra space storage on Pine Forest road. It was clean and a good temperature. Joe was very nice and friendly. I would definitely use that storage again.
-
June 2023 by Lisa Kneiszler
Excellent! Easy to rent online. Clean and organized process and building. Simple to navigate. I liked picking my own space and the ability to rent on a Saturday night to move in on Sunday.
-
June 2023 by Michelle L
I highly recommend Extra Space Storage on 9 Mile Rd. The process of renting the unit has been very smooth. I especially thank Samantha for her assistance.
-
May 2023 by Carlos Romero Vasquez
Walked in and immediately had the best and easiest time to pick a unit. Workers are extremely friendly and are military friendly. Facilities are clean and well taken care of. 10/10 highly recommended!
-
May 2023 by Donnie Camp
Moved from out of town needing storage while I look for a place to live. The delivery truck was a full size 18 wheeler and I was not going to be in town when the delivery was made. So of course I wanted no hiccups, particularly since I wasnt going to be there yet and a family was taking delivery for me. This space had plenty of driveway for an 18 wheeler and their conduct gave me confidence that everything will be ok. Oh and they have nice big secure units of all types that are accessible 24/7. So far so good. Staff, both corporate and local (Joe and Samatha), are professional and kind.
