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January 2024 by Charles Allen
We were getting pressure warnings on our dually Ford Transit and I was unprepared. I was not able to get air into the rear inside tires.These guys spent at least 20 minutes fooling with it, got the tires up to pressure and wouldn't charge me.I would do business here. Thanks, guys.
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January 2024 by Jason Cook
The staff were very professional and helpful. They were extremely busy and still had my vehicle returned by the end of the day. I have been a customer of their's in the past and I continue to be a customer in the future.
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December 2023 by Rob Spaulding
Robert was super professional, courteous and friendly. LOVE the lifetime alignment. Tires are too damn expensive, along with everything else the last couple years.
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December 2023 by Sun Coast Films
I've taken my vehicle there several times. Always good service and very polite staff. Prices are reasonable. My go-to for repairs.
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October 2023 by Jay Rin
Poor customer service at this location. Consistent with being inconsistent with availability. Discriminatory practices. I instead went Pep Boys' work was completed a little over 2 hours.
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September 2023 by Karen Vorhees
Mike Cannon did a wonderful job helping me get my car back on the road! Grateful for the professionalism.Service: Electrical
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September 2023 by Angelica LeCureux
Excelente servicio al cliente, buen servicio y a un precio justo.I went to another place and they just wanted me to leave my car and pay a bunch just for the diagnostic. So grateful I didn’t and I decided to take my car to Firestone Complete Auto Care.
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September 2023 by gordy k.
I wouldn't recommend to get your auto repair here. We will never come back here, although drive pass all the time, we entrust this Firestone location to do a better job but there's other place with same price or even better service and quality. The quality isn't the best here specially with the technician fix our car at least have some responsibility and empathy for customer car. Going in details we need our car A/C repair. They did the first time it work a little bit and it didn't work out at all, Second time come charges us over $2,000. Leave our side window open park it outside. On raining day, of course the interior wet and manager there doesn't even apologize for carelessness behavior. The A/C part didn't work and all after repairs. Just unacceptable. Lastly the manager has curse a bad word to us to leave the store for whatever reason, that kind of behavior are not what good customer service standards is at allService: Air conditioning
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August 2023 by Gracin Johnson
I needed all around brake and rotor replacement before I drove up north to move. Front of house was very rude, and once I got my car back, I immediately knew something was off. I paid half a grand for all of that just for them to not do their job effectively. Once I moved back I paid a couple hundred bucks to fix what they should’ve done.If you want quality service, I don’t recommend this place.Services: Tires
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July 2023 by Samantha Colson
Went to pick up my car and was stuck in traffic so called to let them know we were on the way. It was 5:58pm when I called. Google says they close at 7pm and the hours on the door says mon through Friday 7 to 7 sat 7 to 6 and Sunday 8 to 5. Today is Friday but the guy said it's been wrong for a year. Well sir should have told the client yall close at 6pm when you called to let us know the car was ready. Especially if you knew the times on Google and the door was wrong. Not good business ?
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May 2023 by Dannon Byrd
always an excellent experience here. I have the worst luck when it comes to nails & screws in my tires, but Robert and his crew always get me back on the road safely in a timely fashion and for a fair price. I won't go anywhere else!!
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March 2023 by Sir Satchmoe
Brought my truck in today because my brakes started to squeal so i figured it was time for new pads/rotors seeing how my truck has 80K miles on it. Could have costed up to $500 but instead cost me $11 just to find out my brakes were fine. They sprayed some lubricant on my rotors and i was on my way. As well all know there are some shady shops out there that will get every penny they can from you!! Kudos to Mr. Robert and his crew! Honest and trust worthy which is hard to find these days. Thank you sir! ?
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March 2023 by Sarah Munson
Website & Google said they opened at 8am on Sunday. We blew a tire on the interstate and thought perfect location right off the road. Nope. They were not open! No hours for Sunday listed on their door. They really need to update their online info!
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February 2023 by Lanae Lively
Just wanted to drop a quick (ish) review here as a show of gratitude. Bought a used car with CarMax two days ago, yesterday the tire pressure light came on and I figured I’d just need to get it filled at some point soon. Come up on the car after my class and the front left tire looks flat. So I drive it to the nearest Firestone since CarMax has a direct billing system with them for their 90-day repair warranty. I catch someone walking back to the office and they tell me they’re actually closing up for the night but they take a look at the tire anyway and confirm my worry that it is not in fact safe to drive home on. Tells me if they have the correct replacement tire that he doesn’t mind staying after hours to get it switched out for me. Long story made short, huge thank you to the two lovely gentleman working the Firestone on Davis Hwy for staying a little later than normal to take care of me so that I could drive home.Service: Tires
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January 2023 by Brittany Pooley
Was pretty sure I blew a freeze plug so took it to be checked out. Dropped it off 12/29/2022 got a call to confirm 2 freeze plugs had been blown out and was assured it would be fixed by late afternoon 12/30/2022. After not hearing anything by 6pm I tried calling before closing at 7pm and couldn't get ahold of anyone. So I tried again 12/31/2022 and was told my van was ready, the price and what was replaced just to get there about an hour later and they couldn't even find my keys or work order paperwork. Finally it's found and I get told they haven't even started my order and it would be Monday before it will be started. So I called today to be sure it was being worked on and was informed it was and they would call when finished. When I get a call im informed now my heater core hose is busted and it would take another week at least for it to be replaced plus another $700. I declined and told them I would be on my way to pick it up and am told with an attitude if I drive my van from there it will overheat (which it didn't by the way) but when arriving to pick it up it wouldn't start because apparently they forgot to reconnect the starter after having to remove it to get to a plug. I should have read the reviews before trusting them with my vehicle that was my mistake. I will never use another Firestone and can't believe the unprofessionalism and incompetence I have dealt with the last few days.
