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February 2024 by David Conde
Fred’s goes out of the way to make sure they’ll have repeat customers. Excellent service. Determined to make sure the job is done right. They also have the best prices in Pensacola.
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January 2024 by Jeff Younger
BAKflip MX4 Folding Bed Cover & Spray In Bedliner on F-150. Both turned out excellent. They hit some issues out of their control and they went above and beyond to make it right. Great Customer Service! Thank you Nick & Frank!
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January 2024 by Sabinel Arndt
The service and employees are great.Very happy with our tonneau cover.
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November 2023 by Brian Long
On May 25th, I called Fred's and spoke to Nick about purchasing a Retrax Pro tonneau cover. Nick talked me into adding the Truxedo Elevate rack system because there was a $300 rebate if you order both items. Nick also told me that he would personally submit the rebate info to the company on my behalf. Of course, I could have submitted my own rebate but he insisted. I even called Nick a few days before the promotion expired to remind him to submit the rebate and he said he would take care of it. The items were installed but the rebate was never submitted. I sent several follow-up emails to Fred's and no one would bother responding. Fred's basically cost me $300 due to their lack of follow-up and they refuse to take responsibility.
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October 2023 by Joe Whisler
A+ on my experience and customer service. Dwayne is going to take care of you and make sure your expectations are met and that you had fun along the way. I strongly recommend Fred's when you go to enhance your ride.
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October 2023 by stefcat1
Impressed.Bought the tonneau cover through their online communication options.Then visited them for the install.Customer service was excellent, and the quick availability and choice of options is fantastic!Thanks much
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September 2023 by allen ingram
The staff at Fred’s are amazing and make you feel like you have known them for years. I got a spray in bed liner for my RAM and love it. I also ordered running boards. The prices are great and won’t break the bank. I’ll be back for sure.
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September 2023 by Lauren S
Freds is the place to go! Excellent customer service, best prices in town, and superior job well done.
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August 2023 by Krystal McDonald
The guys at Fred’s are the best! They helped me set up my husband’s surprise birthday gift, while I was 700 miles away. They sent pics and links of the products, so I could visualize what I was buying. Two years later with daily use on the job site, both the running boards and bed cover still look brand new and work perfectly! Excellent products and professional service.
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June 2023 by Mike P
Gotta say, so happy with Fred's. Not only did they help me pick out the perfect tonnaeu 3 months ago, the brought me back to make sure everything was still working as expected. The tonneau cover is perfect, just what I needed, right price, and they are lubricating and tightening everything on it now just to make sure it stays that way. Wow. They are taking all of the extra steps. Thanks Chase! Very pleased.
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April 2023 by Josh Warren
Had some unexpected issues mainly due to shipping but they took care of their customer in the end. Fred's cares about their work product and about their customers' experience. If I have a need for truck accessories in the future, I will be going back.
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March 2023 by Craig Brownell
Absolutely top notch service! Fred’s is the best in the business. Had an issue with a faulty trifold and they swapped it out for a roll up cover. They are great about warranty and making sure that the customer is satisfied, and as a customer, I was very satisfied with the whole experience.
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December 2022 by Merrie Stratton
Harley was great to deal with, they had exactly what we wanted at a very good price and installed it same day for us. Would definitely come back here again.
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October 2022 by Lynn L
They do not do well with installing anything that can be complicated. I had a chase bar installed with horrible results. Vendor instantly blames customer saying i Tweaked the product. Has no explanation for holes drilled crooked and some unneeded and un used. Request i bring vehicle back to his shop for repairs. You can't repair a hole drilled into a truck bed. Pictures do not lie. I would like replacement lenses.!
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July 2022 by Drew Lambert
Exceptional quality of work on my Toyota Tundra spraying in the bed liner!! They went above and beyond with their skills and expertise. I highly recommend using them for your vehicle needs. I hope to work with Fred’s in the future.
