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January 2024 by Grayson Godwin
Great customer service. I purchased a power cable for an Xbox one that didn't work. Brought it back and they gave me another one off the shelf. I was also had questions about the meta quest 2 and all my questions were answered!
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January 2024 by Stephen Moore
Love the staff and love the store but I always seem to show up when they are “out” sign says be back at 3:22 it’s now 3:37 and no one. Happen to me twice now, two different times of day. Need to pick up my online order and no one’s home ??♂️
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November 2023 by HeroWithA Smile
I went in there happy as I can be the person name David treated me like I was slow and stupid . It was my second time being in a gamestop so I didn't know what to do . He could of been nicer and calmer not aggressive
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October 2023 by Amy Sanford
Great selection!
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September 2023 by Rosanna Velez
Me and my family always have a great experience with the crew. They have a really great team. Plan on visiting again.
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July 2023 by Ismael Zendejas
David is awesome! Best customer service ever. Love this place.
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May 2023 by Lacie Mariposa
The customer service is always great, David was extremely knowledgeable about the products available and what might suit my purposes most appropriately. I am highly satisfied with my new console and I’m looking forward to picking new games from this shop!
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February 2023 by Kristen Garner
The service at GameStop is always so good and nice thank you guys and have a good night.
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January 2023 by mike herring
Always seem to have what I'm looking for
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July 2022 by K Gilliam
Clean store and friendly staff, selection is a bit small compared to Mobile hwy location.
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July 2022 by Maksim Blair
Very helpful and friendly staff and great selection for a small store great for picking up accessories.
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June 2022 by Rosemary Lilla
Took my grandson so he could spend bday money. The clerk was extremely nice & patience. Informed us of several things we could get. Told us about the game that was picked out. Really a great experience. Thanks.
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March 2022 by ProjectCanis
I always have a great time every time I go here. Even my kids enjoy going here. I've never had a bad time at this store the entire time I've lived in Pensacola. Update: still my first stop whenever I think of gaming needs. Sure I visit other nearby Gamestop locations, but this is my main location.
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December 2021 by ariel mayer
Called this GameStop and spoke with Dave. Inquired if they had any additional copies of Pokémon diamond that’s set to release tomorrow and inquired if I pre-ordered if they’d have it in stock and he advised I’d have to come in store. I asked if he could simply check stock and was denied. I hung up and called GameStop by Cordova mall. Spoke with rose and provided the exact same information. Within a minute she checked the pre-orders vs. stock and said it’d be no issue at all AND offered an apology for this GameStop since they should have been able to provide the exact same information. While I’ve always avoided this GameStop I will definitely drive the 30 minutes to the Cordova one that has reasonable customer service.
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December 2021 by The Naysayer
Dude wouldn't let me buy dying light because i didn't have my ID on me. I have a full beard, thanks card police
