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April 2024 by Paula Deese
Great customer service.
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March 2024 by Larry and Shatzi Clemons
Pleasant, will do the service....
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March 2024 by Brenda Shambo
I found the furniture that I wanted in the Havertys' Store. Chuck was so easy and nice to work with as I made my furniture decisions.I will see you on Friday for delivery!Thank You!!! Have a Wonderful Day!!!
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March 2024 by Kelly Rogers
George was an excellent help
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March 2024 by Marie Knorr
Helpful and competent staff
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March 2024 by John B
Update: Haverty's was set out to make this up to me which says a lot from a company these days and they were out to make this right. The manager was in direct contact with me throughout this process and also made sure the delivery manager came out on delivery day to ensure my new couch was flawless, and it was. Thanks for making this right! I was refunded my delivery fee (+ $100 returned back to me) and they they were very apologetic.I can only speak to my experience with my purchase but it's not a good one. The customer service is great and Victoria has been a great help but in my experience their product seems to be lacking quality checks before leaving the warehouse. I purchased a recliner and couch. The couch was fine but the recliner was not working correctly so they went to replace it. Well, after 4 different replacement recliners... they are still delivering me recliners that are damaged, not working correctly, or seem used. It's very frustrating to the point where I don't want to deal with a 5th recliner because they have all been disappointing and this is very inconvenient. I expected a lot more from Haverty's because of the recommendation I received but after my experience, it's just not up to par for the price you pay. And there has been no compensation yet for this inconvenience. The pictures are from a few different recliners (the ones that didn't have mechanical/battery issues). This fourth recliner I received is the second one they delivered because it was left out in the rain on pick up day. You can tell because the leather looks/feels different than our couch which is from the same line and the cables were pulled through the fabric like it was troubleshot and a clamp was loose and not reinstalled but hanging on a cord. Not sure what's going on over there but this is just my experience. Again, these are supposed to be "new" recliners. I will update this review if anything happens to rectify/compensate this situation.
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March 2024 by chris surtees
Update: store manager made everything right today. Due to our couch being discontinued they let us pick out a new set to replace ours with since the problimatic piece couldn’t be replaced along.Bought a sectional from them a little over a year ago within 2 weeks we had issues with an electric recliner took 3 months for them to fix it. A month after issues again, havertys sent a tech out he bent some stuff around said it was fix. 2 weeks later issues again. Asked for it to be replaced they sent same tech out again he said nothings wrong with it. Now we are dealing with vanguard who they pushed with a great sales pitch for a 5 year warranty. Vanguard said they won’t cover the repair it’s not apart of our package. Expected a lot more out of a $8,000 couch purchase. Won’t ever shop with this company again.
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February 2024 by Geoff Santner
Thank you Nick and Michelle, Nick is extremely knowledgeable and helped to guide us through a wide variety of options in our search for living room furniture. He and Michelle provided a designer touch, which gave us confidence in our selections. Much appreciated!!Geoff and Krystal
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December 2023 by Jennifer fowler
The purchase was fast and easy. We have been shopping for living room furniture for a year and wanted the best quality for the price and this living room set was at the top of list. We are very excited and believe this will be a timeless piece to our home.
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December 2023 by larry wickman
Jesse ,our sales rep, helped our decisions by knowing his products, making suggestions and explaining different aspects of our purchases.He seems very experienced, communicates very well and is very pleasant and no pushy.
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December 2023 by Tonya Douglas
Alice Turtle and George Binns were very helpful. They were great!
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October 2023 by Susanne Gill
The salesman I had was amazing! He was so kind and helpful!I just had the chofa delivered. It is beautiful!! I can't wait for the chair and ottoman.I've been shopping at Havertys for years and wouldn't buy furniture anywhere else! The quality is outstanding!
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October 2023 by Sue Hucklebridge Helton
Everyone was kind and made me feel like they appreciated my business. George was pleasure and kind helping me choose my new Mattress.Thank all of you! I am looking forward to a good night's sleep.Sue Hucklebridge
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September 2023 by Maggie Rhyne
Everyone is helpful without pressuring you. We told the associate what we were looking for and he quickly took us to exactly what we needed and gave us all options available. The entire experience was pleasant and quick. High quality furniture , lots of choices and friendly sales staff. Highly recommend!
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September 2023 by Deborah Tremblay
We were greeted by Chuck and he was very nice to work with. We really enjoyed the store. We purchased our forever bedroom set. It's absolutely gorgeous. Thanks again for the quility of the Havertys Brand. We love your furnace.
