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September 2024 by Cameron Davis
Went in on 9/3 with the family to find attire for a funeral, Jada and Matt were extremely helpful in finding the sizes and fits we needed. It’s hard to find such good service these days, so this was such a wonderful experience for me and the family.
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August 2024 by Eric Morales
Need to train their sales representatives before putting them on the cash register.
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February 2024 by Logan Kearns
My wife went to this H&M location on her birthday with the special 25% off email voucher that she received. Their system wasn't working properly when they scanned her email and once you scan it you have 13 minutes before it expires. The manager was called to the register to help after attempting to help, he told her that it's not working that she'll just have to come back another day. My wife explained that she received this voucher that is only good for the day of your birthday. The manager grabbed her phone and looked at it and just told her that she needs to come back another day. She asked if he could just manually enter the 25% and he said no. After some convincing, he told her he would enter it manually and told her not to be upset with him because it's not his fault?? The manager is horrible at this location. TERRIBLE CUSTOMER SERVICE.
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December 2023 by 江南大侠
Clean, tidy, beautiful and generous
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September 2023 by Tyreto Solsberry
Good service
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September 2023 by Marlena Parker
Rude staff
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September 2023 by B a n a n a and vqq
Love this clothes
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September 2023 by Joseph Lubischer (Joey Lube)
Good prices for a great selection of clothing
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September 2023 by Giovanny Marvez
Amazing costumer service by Bree and Lexi
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September 2023 by Kim Thomas
Excellent clothing and amazing prices!
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July 2023 by M Crz
One of the only good fashion stores in the mall!! Inexpensive, usually always clean also super chill & diverse staff ?
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June 2023 by Rosella Dobson
This review is mainly for the staff of the establishment, this is not to ridicule but to give an honest review and the management should do something to correct it and improve the quality of their customer service. This particular incident I just witnessed as one of the customers. (I also have not received the right treatment). It is almost always true that if you are in the customer service industry, customers are always right, however there are exceptions to this, that even they are not right you still have to treat them right. This was not displayed one morning when I visited this h&m store today, June 7, 2023. I was waiting at checkout and this lady was waiting for her change and it seems like the cashier was struggling. In my recollection the lady was calm and was just using her words and voicing her opinion as she was waiting. I had an interaction with the nice lady since she was waiting for her change. Then, when one of the crew came to check on the cashier, she merely stated a fact that the cashier must learn her Math. It was laughable for me because as another customer waiting in line it was exactly on my mind, “that the cashier was really need to work one her Math”. Then, they went ballistic on that lady and that they were getting ready to call the security. I witness no hostility nor violence displayed by the lady but her words that evidently offended the cashier. Which I believe who was the one displaying hostility and violence against its customer. Her voice raised, banging the drawers but I just observed never once they apologized for the inconvenience they caused for the lady (the customer) waiting for her change. If I heard them apologize at least once then they would have a little of my sympathies but they never apologized for their inadequacy with their service. Also, I was supposed to be the next in line but they let another cuatomer skip the line instead of us. It is baffling that in today’s world you are condemned if you speak of the truth, to let the staff know that even when they ask for a survey it will come up that as cashiers they have to work on their Math if they are inadequate in skill. For me the most that needs work on is their customer service. The best way to handle the situation was they should have apologized to that lady.
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May 2023 by Justina Gable
Got a couple awesome sales items yesterday and also found a button up shirt I needed! Staff seems pretty cool and down to earth. Real not fake. I appreciate it.
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May 2023 by Alexis Malley
This location is hands down the best! The employees are nice and helpful the checkout line is always fast and they make sure the customers are happy. The store is always organized. I will definitely recommend this store and be back
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April 2023 by Alexa Ramos
Staff is very helpful and store is always clean and well organized. I love shopping here when I visit family, always find good outfits. The mannequins give me inspo as well.
