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January 2024 by miracle Bonnell
Cashier told us we couldn’t purchase an item because it rang up $.01 but did not explain to us why until I asked. Maybe instead of taking our product away explain why we can’t purchase it. I would have been fine paying for the correct price. As leaders you should look into making sure that your cashiers know exactly what customer service looks like.
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January 2024 by Suzanne Petrella
Very helpful staff, except when you order online and pay to pick up, they have no idea what you are talking about! In store they know what you need and where it is.
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January 2024 by Tim
Ordered item online and picked up at store next day. Associates helped with battery selection for tool
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January 2024 by Parker Frost
Luis in the flooring department made buying turf extremely easy. He spent time with us to understand our needs, and didn’t rush us. We didn’t buy anything on our first trip, but I appreciated how Luis treated us so I returned to HD to buy all our turf from him. Luis is hands down the most knowledgeable big box store employee I have ever met. For my future needs I will return to this HD because of how Luis does business. That man cares!!
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January 2024 by 江南大侠
I bought a light bulb, it's very good
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January 2024 by Nick Miskell
I was in and out with everything I needed and more thanks to Luz! Customer service you don’t find anymore. Thank you so much!
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January 2024 by Pamela Hankins
Sammy from appliances is amazing. I needed to replace my dishwasher. She is personable and knowledgeable. She was extremely helpful
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November 2023 by Eric Devine
Very good we were able to buy an oven and had it shipped to our house for free. I don't know what the regulations are for getting it shipped for free though.
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November 2023 by Bernadette Norman
My husband and I recently purchased a large order of flooring and home remodeling items and have been impressed with the service we received both on the phone and in person. We especially wanted to recognize Jimmy in customer service!! He is amazing at his job and very efficient. He handled our purchase and made it so easy when returning some items. Jimmy has great communication skills and is friendly to all.
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November 2023 by Fred Cook
Thought I could save some time by getting my plywood cut at HD. I needed four pieces and provided exact measurements. Every piece was too short. One was short by an inch, two by 1/2 inch, and one by 1/8 inch. I wasn't expecting precision, but I did expect it to be closer than 1/2 inch. If the person cutting doesn't know where to mark the wood to cut the right size, they shouldn't be cutting wood. This was at Home Depot #6853 in Pensacola.
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October 2023 by jsheff1213
Home Depot is Orange ?.Lowe's is blue ?.The choice is up to you.They're both cool or whatever.
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September 2023 by Luis Salas
I walked inside Home Depot hoping someone could help me because I didn’t anything about plumbing. As I was looking different PVCs pipes, I observed a gentleman (Honoray Joseph aka Big H) helping other people. Big H then approached me and asked me if I needed help. I told him what I was trying to do and he took the time to show me what I needed. I was still having some questions and someone approached him and asked him for help. Big H broke off and told me “I am still with you, just keep looking what you need and I will be back with you.” Big H helped the other customer and he came back as he promised. I was able to get what I needed and walked out of the store with some plumbing knowledge. I ended up doing the job by myself. Huge THANKS to Big H and to Home Depot to have him as an employee.
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September 2023 by Steve Dunn
Do not do business with home depot. Bought a refrigerator and when they were two stops away from delivering they rescheduled me 10 days out. While they expect you to pay for items immediately they will hold your money for the refund for five business days. Never ever go to Home Depot. If I could write them negative Stars I would.
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September 2023 by Jeremiah Zick
Average home improvement store. Typical home Depot, staff seem to be normal retail staff providing a customer service mask. Everyone just seems to be here getting their paycheck and could care less what happens.
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August 2023 by Stacey L.
my husband and I went here for a few things. We live in Bossier City Louisiana and just bought a vacation home in Perdidio Key. I will tell you they where super friendly every employee we encountered was so nice. we will literally drive out of our way to go to this Home Depot that is what a Great impression they made on us. My husband asked where a piece of wood was the lady in the paint department literally walked him right to the location. The store manager is doing a great idea job
