-
April 2023 by Google user
Clean store and good customer service
-
April 2023 by Brendon Grogan
Clean store and good customer service
-
October 2020 by Melissa Mae
Having appliances in stock, get rid of the cryptic signage that looks unprofessional. I cannot believe HD had NO dishwashers at all in stock. Customer service representatives could use a service talk on customer service. I know the loss of my $1100 isn't going to hurt your business. Lowes won a customer tonight.
-
September 2020 by Bob Marotta
Laura in the appliance dept was very friendly and helpful!
-
March 2020 by Grace Dare Mannino
Great store...store personnel are very helpful even today under these stressful circumstances of social distancing and lots of customers.
-
May 2019 by Joey R.
Went to this Home Depot today to find myself a patio umbrella base. Asked the first employee if he knew if they had it somewhere in the store. He was honest and said he wasn't sure about it. But instead of finding it out and ask one of his colleagues he shaked my hand and left. I looked for myself untill i found a lady who seemed to be a manager of the place and asked her. She was not happy to help at all ! She just pointed out where the corner was where she had all the patio stuff and that was it. There is nothing wrong with the store, but the employees ( probably not all of them) but the onces i got were not helpfull at all and didn't know much. Plus they sure didn't seem to wanting to help.
-
February 2019 by Crystal L.
Bad customer service. Walked around the entire store and no help also when I tried to check out I was ignored good thing they have self check outs
-
October 2018 by Allie S.
Used Home Depot for Carpet and installation. Carpet was excellent quality and the installation was done very well. They sub out to local contractors. The two installers worked very very hard all day long. Now almost nine months later, the carpet is still perfectly in place. However, it did take 5 weeks for them to order the carpet and get an installation date, so keep that in mind schedule wise when ordering.
-
July 2018 by Bob A.
Went to buy an upright freezer. Asked for help--clerk was "teaching" another employee, and told us "Freezers in the back". Went up to the clerk with the information price etc, and she then said "show me". Told clerk that delivery was urgent since our Freezer had failed. She said, "no problem delivery on the 21st, in 2 days". Took our information, and then told us delivery would be on the 25--earliest possible. We went to Lowes, they had a same brand, 2 cubic feet larger, for only $20 more. Delivary was arranged on the 21st. Poor customer service at Home Depot! Better buy and service at Lowes!
-
June 2018 by Gaye P.
Manager is great. Staff is always helpful. Had problems with a washer and LG wasn't helpful so Home Depot stepped in and took care of everything.
-
May 2018 by Roxanne R.
Worst customer service and worst delivery service. First told three weeks to get refrigerator. They didn't bring it and then proceed to move the time out a week later. Should of went elsewhere. The delivery driver called and said it would be out next Day he lied. The supervisor said at the delivery service she would pay extra but haven't heard from them. Don't you think if you didn't deliver something the day before your priority would be the stuff you didn't. Shame on this company and there delivery service I will not be shopping here again.
-
May 2018 by Roxanne Raymer
I ordered a refrigerator suppose to be delivered waited all day driver calls at 7:45 to tell me not going to make it. Tells me they have to reschedule. The numbers he gave me no one answers and no voicemail. Memorial Day Weekend and no refrigerator. Now they are telling me not till a week later totally not buying from Home Depot ever again...
-
March 2018 by Abigail Morris DeSa
I wanted to that George and Sonja at Home Depot. As an educator on a tight budget, they went the extra mile to help me get the items I needed to help build a vegetable garden for our school. It is refreshing to have people and a big business invest a little extra into education when everyone else is cutting our budget. Thank you for making a teacher's day!
-
November 2017 by Kristen H.
We have been regular customers at this Home Depot and all those wherever we have lived across the country, from AZ to Maryland to Virginia, California and now P'cola. We've bought everything from light bulbs to major appliances and services for several of our homes over the years. Today, I went to the store in search of lumber and hardware to build a farmhouse table for the thanksgiving dinner my wife is hosting for a large group of military friends and those not close enough to family to celebrate. Unfortunately, after spending well over half an hour selecting boards, beams, and hardware, the associate at the register let me know that home depot has restricted its military discount policy. Lumber is considered construction material and is therefore ineligible for discount, even the small amount I needed for a table. Although the savings offered by the 10 percent discount would not have been much, we do have to manage on only one constant income every time we move to a new duty station. I decided to let the cashier know we would not be continuing the purchase, they would have to put the product back. With lowes being down the road, I took my business there, where they offered the discount I was expecting, and will continue to do so. Do understand I have been an AVID HOME DEPOT ONLY, shopper since my father was alive and shopped there. I am well over 20 years plus loyal and true... I didn't even save but $20.33 off of what would have been close to $200 purchase. The principal of the matter is the point. Pick and choose your discounts Home depot, and while you do I will shop at Lowes until you set yourself straight. Damn that lowes....
-
June 2017 by Robert E.
The customer service is outstanding and selection is top notch. The prices affordable. As a business owner Lowes denied me an account but Home Depot welcomed me. I highly recommend them to any others reading this review