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March 2025 by Terry Hardin
Got what I needed...and checked out with friendly, courteous service...a smile on the cashiers face...good job...
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February 2025 by Aphrodite
You know when you're in a strip mall and everybody's been open for hours and you're still closed during a weekday not opening till 11:00 I mean hell why open it all at this rate Guess I'll just keep shopping online instead of spending my money with these people should open at 9:00 a.m.
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February 2025 by Melissa Mathis
Good store, wish they had a better petites section. But we managed to find several outfits for an upcoming business trip.
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January 2025 by Amy Hutton
Was like visiting an old Sears store not many options.
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December 2024 by Krista Torsell
Saw a man dressed in jeans and a Miami Hurricane hoodie standing at a wrap stand. I walked up and asked if he was an employee. “David” grabbed his sweatshirt and shoved his name tag toward me and hatefully quipped, “Do you see a name tag?!?!” I stood stunned, then “David” saw my husband and complained that he couldn’t get an employee to answer the phone, because that justifies yelling at a female customer. If that’s the best you can hire, I really hope JCP ends up in the same category as Kmart and Sears - “closed”.
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November 2024 by Mark L Tate
It's Penny's and it's still open.
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November 2024 by Kevin Ervine
Pretty ran down, however there were greats deals on high dollar items.
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November 2024 by Darlana Miller
Drove to the JCPenneys in Pensacola from Fwb in the rain to buy some clothes.for my grand in the girls.plus size. I shopped for 45 minutes before checking out. I picked items that were on sale and where great prices. When I checked.out the total was.twice.as.much as I figured in my head. I questioned the total before paying. Every item that I picked had rang up more than the advertised price. When I questioned that with the cashier she called.for a.price check. Well come to find out that every item I chose had been on sale but the signage was not changed. There was an employee doing that while I was shopping. I have worked retail most of my life and it's ALWAYS BEEN THE PRACTICE TO CHANGE THE SALE SIGNAGE BEFORE THE STORE OPENS !!!!!NOT WHEN THE CUSTOMER WAS SHOPPING. ANYWAY AFTER ALL THAT I WALKED OUT OF JCPENNEY WITH NO PURCHASE AND A BAD TASTE IN MY MOUTH WITH CUSTOMER SERVICE!!!!!
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October 2024 by Adrian Sorcia
Few recognized brands
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October 2024 by Ron Comfort
Hardly anyone working in the store.
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September 2024 by Mark Gilmour
It's just not what it used to be !
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September 2024 by Eddie Gibbons
Always sold out everything
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August 2024 by Jessie Newton
A decent selection at a decent price
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May 2024 by Rhonda Edwards
Love the deals!
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May 2024 by Paul Stull
The pickup desk is always Fast efficient and a pleasant experience.
