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July 2023 by Dawn Vose
Jerald and John are always helpful, responsive and get the job done! Highly recommend!
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May 2023 by Tina Lowell
Always fixes our cars. Tells you what is wrong then gives you a price. Guarantees their work for one year.
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December 2022 by anthony tregoning
What a joke!! Here’s what’s sad. My daughter, who is only 18, was driving her vehicle down 29 when it suddenly broke down. Luckily she was able to pull into an automotive shop before the car shut off. I couldn’t believe the luck, she broke down in front of an automotive shop. So, like anyone would, she went inside to see if anyone was available to help her. Instead of someone taking 5 mins out of their day to assist a young lady stranded, they informed her they were a week out on looking at it and couldn’t do anything. SHE WAS PARKED AT YOUR FRONT DOOR BROKEN DOWN!!!! I’m an absolutely disgusted and you should be ashamed of yourselves! I will not be doing any service with this company!!
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August 2022 by Becky Sporck
Very nice people. Good work performed. Would definitely recommend.Service: Engine repair
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April 2022 by Thomas Weaver
Have a older project truck that needed work. Henson's treated me fairly and accomplished what I requested. In fact they went beyond. I highly recommend them.
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March 2022 by Ken Mackie
The honesty and service of the repair to my Suzuki Samuria was excellent. As a layman home mechanic I thought my rear differential needed rebuilding. However the technician diagnosed it was only the driveshaft universal joints saving me about $450 .I am very grateful to the management and technician for their honesty!!I highly recommend you use this company for your Auto maintenance!!!
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February 2022 by Chris Palmer
Today my car broke down and left me stranded on my way to work. Jerald Henson Automotive and his team quickly came to my rescue and made arrangments to have my car towed back to their location and scheduled to be diagnosed and fixed. The whole process was seamless and required little effort on my part. Big thank you to the guys at Jerald Henson Automotive! I would highly recommend for anyone needing work done to their vehicle.Services: General repairs & maintenance
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February 2022 by Heather Harrington
They are always honest and thorough. They help with understand what is going on with my car and even give feed back on things they heard/saw that I didn't ask about but they recognized. Will always take my cars here.
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January 2022 by Cheryl Gatwood
They couldn't do what I needed done but very very pleasant and helpful
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November 2021 by Russell Farley
I've always been looking for a good garage.I don'tmind paying for repairs if the service is reliable. These guys are great. Think I've finally found a good garage.
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November 2021 by D Jones
8.8 Ford rear end- Complete rebuild...POSI lsd installed, 4:10 gear install, fluid swap, preloads set, backlash set. Fixed my exhaust previously damaged from another "big name" shop. Found missing bolts also from previous shop work, rear end was dancing all around the road after having a clutch installed a few months back.Had my car ready for me a day earlier than expected. Not a sound comes from the rear, everything is torqued to spec. The underside of my car is spotless. Talk about professional!! This is really the only place in Pensacola I would take my vehicles to have any kind of major work done. These guys have been here since my dad was a child and know their craft WELL. 6 starsServices: Exhaust
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May 2021 by David Paulson
Best shop ever.
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April 2021 by Linda Fletke
We were traveling North from the Alabama Coast when our brakes started smoking and locking up. We happened to be near the repair shop and they were so gracious to fix our brakes while we waited and got us safely back on the road. We would highly recommend this business! Both Jerald and John were so helpful, professional, kind, and thoroughly explained what needed to be repaired on our vehicle. If we lived in this area, we would definitely use Jerald Henson Automotive for our vehicle maintenance and repairs!Service: Brakes
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April 2021 by Laura Braun
I use this business for most of my automotive issues. I always have good customer service when dealing with John when I call and Jerald when talking about issues with my Mustang. I highly recommend them!
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March 2021 by Rodney&Nichole Gaines
I work here and there is nothing our techs cant fix. We get referrals from the dealers with problems they cant solve. The best shop there is in the tried county area