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January 2024 by Heather G.
I was completely ripped off from one of their " buying gold, diamonds, ....) stole all of the diamonds ( although not huge in $ value- the sentiment that they were my grandparents' ) of her pinky ring screams swindlers- stay far far away!!
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November 2023 by Rick H.
The service individuals were professional. I had them do a service on a Rolex watch and it never worked the same. I returned it 5 times to get it working properly, mind you I paid over 1,000$ service on it. I highly recommend you take your Rolex else where for ROLEX service.
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October 2023 by J Sharpe
Very pleased with the care and professionalism they have for their customers and what we want. I took my ring in to get some things fixed and the turnover time was great. We ran into some minor issues along the way, but they were very quick to fix the problem! Definitely recommend this place, they will do exactly what you ask in a timely manner and have very great customer service! Also very pleased with the outcome of my ring!
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October 2023 by DennisCarrie Profitt
JTS staff have always treated me fairly, neighborly, unpretentiously and like they care about my business. Never have they not worked with me on prices—absolutely no haggling necessary. And they have a beautiful prominent spot on Palafox. The interior of the store is elegant and attractive and they always have beautiful Christmas decorations inside and outside.
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October 2023 by Debbie Miles
Madison were very helpful to me in designing a specialty designed ring for my husband's retirement gift! And Ali was very informative and helpful in picking out a nice Rolex watch as a gift! Jeweler's Trade is my special jewelry store! Thank you both for all your expertise and time!
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September 2023 by Debbie Wyatt
This is one of the best jewelry stores I’ve ever shopped at. They are attentive and give you great advice on what looks good. I’ve had pieces made by them and the pieces are beautiful! I’ve had appraisals done on pieces I have bought and inherited. Sarah has become a great friend with the best advice. I feel at home when I’m there.
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September 2023 by Victor Farr
Not only is Jewelers Trade Shop faithful to customer satisfaction, the ongoing commitment to righteously preparing for the sacredness of marriage deems this company most worthy of due consideration.Sure trust is toward the hands so diligently tending to the needs of a young man’s experience in planning for future events such as an engagement and marriage.A simple recommendation and pithy review for the good of future customers couldn’t be enough. Rather, an encouragement for young men to invest in the company so faithfully working for the good of their customers futures.
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September 2023 by Brenda Rudolph
I can’t say enough great things about the folks at Jewelers Trade, especially Allie. My husband and I wanted to update my engagement ring. I had a vague idea of what I wanted but nothing specific. With Allie’s knowledgeable guidance I now have the ring of my dreams.
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August 2023 by Phil S.
My wife and I have had nothing but a great experience with Jewelers trade shop. We bought her engagement ring there and they have been outstanding to work with when she's asked them to make alterations to it. Hartley has been so nice and thoughtful every time we've talked to her. She is amazing and goes out of her way to make sure my wife's ring is exactly how she wants it.
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August 2023 by Mimi W.
Thank you, Morgan! Purchased a Roberto Coin Tiny Treasures cross over 15 years ago from Sarah at JT. It’s been one of my favorite pieces of jewelry and rarely remove it from my neck. I currently live in Birmingham, and a few weeks ago broke the clasp and immediately reached out to JT for repair advice. Morgan Jernigan responded right away! In less than a week, my necklace was repaired and returned to me via FEDEX. Outstanding service! Always! Susan Wiggins
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August 2023 by Prapassri Srisaard
Stopped by last week and met Haylee who was very nice and welcoming. Treated us like VIPs and answered all of our numerous questions while searching for earring for me and a new watch for my husband. Definitely will be returning.
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August 2023 by Greg H
Great staff and amazing service! I’ve purchased two items from them in the past few years and it’s always a pleasure. Best jewelry store in the region! Many thanks!
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July 2023 by Jocelynn Kerr
I would not recommend this jewelry shop for repairs. I took my grandmother’s vintage ring in to get a repair quote after it was damaged from a dog attack and they gave me an estimate of $750-$1000, but told me that if I left it there, they would be able to give me an exact amount in a letter. There was no damage to any diamonds but on the paper they gave me, they stated there were three lose ones. When I went to pick up my ring and estimate, they first could not find it. Eventually after they found it, I was reading the new quote and it said the same thing as when I initially went in which defeated the purpose of leaving it there for a week. I was then about to leave and realized it was missing 4 diamonds and there were plier marks in the ring. They argued that was all they had until I showed them pictures prior to drop off. They then could not find the diamonds. Eventually someone else did but there were only 3. It was explained that one was crushed and they removed three while manipulating the ring to get a “better estimate”. I never received a better estimate, only the same one and a more damaged family heirloom. I would have never taken my ring for an estimate if I knew it would be in worse shape after pickup than when I left it. I am highly disappointed.
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July 2023 by Jake Kaiser
Allie did a fantastic job of making the process seamless and fun! She is very professional. Shopped the display case and ordered a ring. A few days later it arrived. Very friendly service at JTS . We will definitely use them as our go to Jewlers for many years to come.
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July 2023 by David A.
I appreciate the information shared, the time spent with me was helpful, but left insulted when management refused to sell me an in stock watch. It is important to note that while there were several watches with tags marked for show but the one I selected was not. Even the sales staff seemed shocked. I wouldn't return to Jewelers and frankly am quite turned off of the product now.
