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March 2024 by Byron Lee
These folks are very friendly and have the customers best interest in mind. Stephanie is wonderful and very helpful. I highly recommend these folks!!
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March 2024 by donyel mccord
I recently moved to the area and was needing a storge unit for all my items. I called around to several differnet places and one of them being Life Stoage. Stephanie anwsered the phone and I quickly noticed a difference from the other storage places I called. Stephanie was amazing, she was very patient with me because I had a lot of questions. Not being from the area and not visiting the rental site prior too, she was my eyes. I needed a 53 ft 18 wheeler to be able to deliver and I needed a few units. Stephanie with no hesitation was on it. She had it figured out in no time for me. She made sure the truck would fit in the complex, she was able to secure me units that were together and took the time to make sure it was all taken care of. Stephanie, yes she did her job but to me she went above and beyond her job title. Everytime I spoke with her she was pleasent and willing to assist in any of my million questions I might of had. On the day of the move in both her and Heather were a huge help and getting the truck in, showing me where the units were, assiting in find some carts for transporting, had locks at the units and were able to reasure my frazzeld self that it was all taken care of. The units are very clean and no site of rodents anywhere. I think I luck out on finding these wonderful ladies. I definitely recommend life storage and will definitely use again. Thank you ladies for all your help. It is very much appreciated.
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March 2024 by destiny wynn
Great customer service. The storage unit is exceptionally clean, well lit, and secured. I will always come back when needed.
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March 2024 by Mardisa Smith
Awesome and Amazing services ! Thanks ladies
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March 2024 by Melonie Garlock
Location was very clean and well maintained. Security measures were adequate and up to date. Staff were friendly and very helpful, and had my online reservation ready before I made it in to the office for paperwork. Stephanie made our experience stress free and had us out the door in a very short period of time. Would absolutely recommend this location to anyone!
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March 2024 by Stormi Rich (Rainbow)
I am new to the 1600 Nine Mile location and the staff here are very honest, knowledgeable, helpful and accommodating in every way to ensure that you have a great rental experience. I appreciated Stephanie for taking time and giving me honest feedback on safety and security while renting with them. She was patient and did not try to rush me off the line. Very hospitable in every aspect. I would highly recommend you giving them a call.
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February 2024 by Al Knapp
Super helpful staff
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February 2024 by Angeline
I’m happy I found this place. I believe her name was, Michelle, she was extremely helpful and informative. She made the process easy and quick. The storage units here meet expectations but the people here are awesome!
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February 2024 by Robert White
The staff has been amazing! I will certainly come back when storage is needed.
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February 2024 by Jacob King
Excellent customer service thanks to Stephanie and John. Very affordable units as well, with great deals!
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February 2024 by Eva Gould
Very friendly people working there, easy to set up storage, best place for storage!!!
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February 2024 by jacob leonard
The employees are very kind and helpful I have no complaints concerning them whatsoever. They do a fantastic job of reaching out to give me updates or other necessary information on my unit but the company itself I am not a fan of. Consistently raising rates on long term customers and also not informing them of the rate change through any form of contact is poor business practice and I’d expect better from such a large company. They need to show appreciation for their long term customers by offering discounts or etc not hiking up their rates for no reason and being shady by not informing their customers
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February 2024 by Noah McCarty
Heather was very helpful and assisted me very quickly with what I needed. Would definitely recommend this life storage if ever asked for a recommendation.
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February 2024 by Clayton Snow
I had a problem with my storage unit and Heather was very helpful assisting me with my issue. She was very attentive , and made sure that my problem/issue was handled! Thank you Heather!!
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February 2024 by Tammy i Crutchfield
Stephanie was wonderful! Great customer service! Highly recommended ?
