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April 2024 by SaltyAF
Worst McDonald’s in Pensacola hands down. Never open on time. Management isn’t any better.
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April 2024 by Lily Hollon
they take absolutely forever especially in the mornings to get the food out. they’re ghetto and unprofessional.
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April 2024 by Abbey Baker
Never open on time and always super rude. Won’t be back to this location.
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April 2024 by Michael Rafferty
Show as molasses. Understaffed. Now I know why I don't really frequent this place.
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April 2024 by Julie Agerton
They take care of me.
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March 2024 by Steve Guild
Service is a bit slow if you go inside. Drive thru is faster.
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March 2024 by sandeep kumar
Got hotcake with NO maple syrup.Got an egg biscuit with NO ketchup.
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March 2024 by Jennifer Williams
They were really slow and didn't even have a lot of people in line, which was weird. My food wasn't hot and the staff was very young and inexperienced. Couldn't answer my questions about the app, nor did they get someone to help.
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February 2024 by James
Going on 2 weeks now, the drive-through takes forever. I get there at 6:15am and leave the drive-through at 6:40. Lady at the window says there are only 2 workers, so she is having to take orders, then run to the front and build the orders and drinks, and give it to the customer. Our order was wrong, and hash browns were so under cooked that they stuck to the inside of the sleve and fell apart when trying to remove them to eat.
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February 2024 by Jenna Brady
Hot, quick, friendly. Thank you!
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February 2024 by Edna Stinson
As always my experience is great all the time. The employees are friendly rather I'm going through the drive thru or inside. They always give a cheerful smile ?
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February 2024 by J Rosado (Pensacola Computers)
I rarely write bad reviews, but quite regularly this Mcdonalds ticks off more people than it serves, drive thru times are ridiculous, drive through accuracy is hit or miss. Rarely do the employees smile or greet people with anything other than a robotic greeting. They need to retrain the entire staff, retrain all the Managers, or just shut the store down. In the past they were ok, lately it is always messed up. If I was the owner I would sell the store, if I was Mcdonalds Corporate, I would take the store away, or close it down. I guarantee they leave more people unhappy than they do happy. Stay away if you want an accurate order quickly.
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February 2024 by Seth Vickery
Ordered curbside at 930pm. 30 minutes later, I was still waiting for my order. The app stated that the order was complete, so I went inside. Staff seemed overwhelmed with no one on the register. Eventually, I had to project my voice into the prep area to get some assistance. I quickly explained my order issue, and the employee confirmed my curbside spot. Apparently, they had my food sitting in a hidden warmer behind registers for an unknown amount of time. I'm just surprised when fast food is not fast and the staff act like that is the norm.
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February 2024 by Ken Minschwaner
Slowest service ever experienced at a fast food restaurant. 2 cars in front of me in drive thru. Left after 15 minutes. Pathetic
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January 2024 by Leon Yin
This McDonald’s deserves a high rating, the taste is the best I have had in the United States. Some of the staff are disabled, so the speed and quality of service may be affected, but they are all working hard. Please be understanding and supportive of the friends who come to the store. We ordered McDonald’s chicken nuggets, burgers, apple pies and fries.The chicken nuggets are still crispy and delicious even when they are cold, they are very well done, we ate 20 pieces and still not enough, and added 10 more. The burgers are also the familiar taste, very delicious. The fries are fried just right, very tasty.
