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March 2024 by Kennys Gun Room
Tried to place an order.. kiosk had an issue..so went to the counter. No one ever showed up. After waiting for a time..the wife suggested King Buffet just down the road. We're seeing where McDonald's and others doesn't want to work with customers that aren't connected to their phones to order... or cash paying customers.. Message received.
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March 2024 by John Jones
Good service, which is very rare for McDonald's.
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March 2024 by Wesley Williams
Their breakfast is always good but the price is a little high,
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February 2024 by ricecube348
Very competent location. Service was fast enough. No mistakes were made. I left satisfied. Quality fast food outlet and I'll be back.
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February 2024 by Basel
Always forget something from your order
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February 2024 by Ferdinand The Bullish
Ok so this is the closest McDonalds to my house so I've been here a few times. Never had a visit without something wrong with the order or service but nothing terrible. This last time though c'mon man! Do you notice anything wrong here? Who would prepare this and serve it? Well I'll tell you. The employees at this restaurant. I know, I know, it's fast food but you really have to not care about your job and have zero work ethic to give this to a customer. I used the drive thru and didn't see this until I got home. It was after the Ice flyers game so it was kinda late so I didn't take it back. Terrible restaurant.
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February 2024 by Monica Foster
Ordered a 20 piece chicken nugget meal with a hic got a 20 piece chicken nugget with a coke. No fries not the right drink when I tried to tell them that my order was messed up it was like pulling teeth to get them to correct it. Come on guys I ordered one meal & it still was to hard for you all to get it correct.
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January 2024 by Willow Asmr
I live extremely close to this location and used to go often- until recently when they decided even their quarter pounders were going to be served cold. Me and my husband are sick and tired of WASTING our money on barely edible food. And we don’t even come near closing time so there shouldn’t be excuses.
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January 2024 by Ben Carter
This might be the nicest McDonald’s in Pensacola. The person that took my order was very friendly and the restaurant itself is super clean and modern. Great experience ?
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December 2023 by Sher K
When I got home, I had 1 double 1/4 pounder. I called your store and the person that answered the phone sounded like a manager. But when I said I have a kid here that doesn't have supper she started laughing and must have looked around and said" oh I see it over there. I asked if she could have someone run it to us I can't leave. I told her i was 2 miles from her store on Beulah. She then stated oh no I can't send any of my people. She should have gone herself. I and my kids have to pay the price for your employees incompetence.
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December 2023 by Ruth M.
Hold on folks I have an amazing antidote to tell you. This McDonald's opened maybe a year ago or so, I can't remember exactly when it opened as I don't go to McDonald's very often. I didn't pay that much attention to it. With that being said, I will say that I do love McDonald's sausage muffins. I went to this McDonald's one morning when I was going out of town, to purchase the McDonald's muffin. I was shocked it was crispy brown like a toasted muffin. The McMuffin and the sausage was hot and the cheese was melted. In other words, it was the perfect muffin. I've been several times since then. Fast forward a few months later, and I had company in town and three of these people were young children. One of those guests was a precocious young lady, who demanded something different than her siblings. She wanted McDonald's then she complained that they won't get the order right at McDonald's. I informed her I thought they would because this was a very good McDonald's. Possibly one of the best McDonald's I have ever patronized. So with her special ordered McDonald's hamburger without onions. She was shocked that the order was correct. I had noted that every time I have gone their employees had all been bright very and very efficient, One of my odd orders has been to order a ice coffee with no liquid sugar or flavoring, I have never had an incorrect order at this McDonald's. I can't comment on the ambience as I have never been inside. I can only confirm every order and interactive with an employee at this location has been positive. So much so I was compelled to add this McDonald's to Yelp, they know how to do McDonald's food correctly, and with a smile. The management at this McDonald's is doing something right and I hope the owner knows their management team and employees are step above all other McDonald's in this area! If you have a picky child this is the McDonald's for you!
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December 2023 by Melisha Holt
We frequently visit this location and they are the best location in Pensacola. Their customer service is excellent. Very impressive!
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December 2023 by Rai Gil
I live less than 2 miles away. Since this establishment has been open I have never had a correct order. I am always missing items, food is cool, coffee is cool, extremely long wait times. There is no consistency. Today is my last time visiting this location . I’d rather drive to the McDonald’s on pine forest rd where the service is consistent.
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December 2023 by John Baker
Most friendly and politeness I've ever experienced at a fast food restaurant in
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November 2023 by Jessie Salzer
The chicken sandwich was just thrown together and the mayo was a glob in the middle. This is the second time I've gotten my food from them this way. We asked for a knife and catsup and the girl thought I said never mind for some reason.so it took my nephew going up there to get it for me . Other then that the inside was really nice. The outside could've been picked up a little. But other then that the food was hot and tasty.
