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September 2023 by A Dunlap
Never put your account on auto draft. It is impossible to get Service canceled If you only have 1 line and you break your phone.. You are out of luck getting help from any location or customer service because they want to send a verification text to your phone that is broke even if you try to show your ID they don't want to accept it.. I had to close my bank account to stop service. Horrible service
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September 2023 by Aereal Hood
My mom was visiting from out of town when her phone stopped working. The young lady at this location was friendly, helpful, and patient working with myself and my mom through her phone issues.
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March 2023 by Jeremiah Thompson
I was helped by a young lady and a young man named Cody these two worked together so well and went above and beyond to help me and save me as much money as they could these guys right here are the reason I keep coming back to metro pcs thank you so much for being professionals and so kind
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December 2022 by Kenneth Wayne
Decent service. Company isn't that good tho.
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November 2022 by A B
Worst experience ever tonight. Upgraded my husband's phone. The phone was $70, Samsung Galaxy A03. Ended up paying over $155. I asked for an itemized receipt, but never received it. To top it off, all 3 phones on my account were suspended after leaving. The online account said I owed an additional $9. The 800 number did remove that and a bundle package I never asked for. I was obviously over charged. Go to any other Metro store in Pensacola. Never had a problem in 6 years.
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October 2022 by Traci Colomb-Farmer
Alexis D. And Simone went beyond what they had to in order for me to get the best possible phone and plan!I strongly advise others to talk to these ladies if unsure about service needs.
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October 2022 by A2B Moving
Just all around horrible cell service. Don't be fooled either it's not unlimited like you might think. They slow your data down alot once you go over a certain amount. Can't even use the phone anymore it's so slow
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October 2022 by Candy Alcott
Predatory lending,do not get Chromebook here...
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August 2022 by Katlyn Bachan
Best phones and deals in prepaid! They even offer no contract home internet for only $50 a month!
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January 2022 by Thang Nguyen
I bought the phone 5 years ago from T-Mobile prepaid phone now
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December 2021 by Todd Gauvin
Very knowledgeable about the products they sell and Jadon is great at explaining all the features of the phones they sell
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October 2021 by Misty Crutchfield
Jadon was a great salesperson! Very helpful, thorough and knowledgeable. Went the extra mile to make sure my devices were set up and in protective cases before leaving. I give him 10 stars.
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October 2021 by Christina Domino
Jaden was great customer service he's completely help me out when the last member that I have went through through them did me totally wrong and he made it completely right and he is very young man and he seems like he's going to be a very successful man and he stated that he would like to become management of that store and I've been using natural for a while and he is a very very good salesperson and a sales rep I had a very good day at MetroPCS
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October 2021 by Sebrina Mccants
Jadon was amazing in very helpful with everything
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September 2021 by METRO BY T-MOBILE 120
NO CONTRACTS AND NO HIDDEN FEES!!! Metro by T-mobile offers discounts and deals for all customers. Please stop by and say hi!
