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September 2022 by sandy mills
Great work and reasonably priced . I love the walk in services .
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July 2021 by Ashley H.
They did a great job! Wendy really Paid attention to what I wanted. The place has been in business for 15yrs, it's quiet and prices are reasonable!
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May 2021 by Suzanne Foshee
Pedicure was going ok until I only got one layer of nail polish. Gel nails were horrible. The owner did not paint my nails all the way down to the fill in. I left looking like I had two weeks growth already. They were very short staffed for Mother’s Day weekend. The prices advertised were not honored. I got no explanation when I asked why, just that they haven’t updated the prices. The place was not very clean. I won’t be back.
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April 2021 by Lawanda Dunlap
Too pushy
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March 2021 by Lora Brannon
Horrible, horrible service! I wish I had read reviews before visiting this place. They overcharged my credit card, and the girl did a horrible job on my nails. I left there very frustrated and with snags on my nails because she did such a bad job filing them. They gave no reason or apology for overcharging or poor service.
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March 2021 by Nika Portis
WORST NAIL SHOP IN PENSACOLA!!Don’t waist your time or money. Very unprofessional
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February 2021 by Maria P.
I was recommended to this place, I went to the shop on Cervantes. The worst thing I could have ever done. They are so terrible I waited almost two hours just to get a fill in only to have someone walk in the door and get help as if I wasn't there. I finally made it to the chair to get them filled and the guy bless his heart did my nails beautiful but he is extremely slow, it took another hour in the chair. Then I went a second time just to give them the benefit of a doubt and it was just as bad. I sat there for another hour watching workers walk around not acknowledging that they apologize for the wait and they be with you but ignoring the fact that you have every chair full and people standing around and also people walking out. I can honestly say I will never go back there again. Horrible customer service
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October 2020 by rikkirenae ward
Business will not honor gift certificate that expired while closed due to COVID 19. Definitely will take my business elsewhere. Poor customer service, man I spoke to on the phone was very rude and argumentative.
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September 2020 by Nagelly A.
From the jump you could see there inst enough employees so I waited 45 min, no problem. Got a full set done which ended up rushed, crooked, and expensive for the poor job. Closed a whole hour early too. I took my nails off after 2 days of people telling me how horrible they look.
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February 2020 by Susana C.
If I could give this people a ZERO I would! I came in here with beautiful dipped nails and by the time they were done it was the most atrocious nail dip I have ever been a part of. It all started well until the nail tech was about to buff my nails and I told her there was no way she was done given that my nails were still bumpy and the dip was up past my cuticle. She said it was bumpy because my nail is bumpy which it's ridiculous given that the whole point of dip acrylic or gel is to finish with a smooth surface resembling a nail. The product was so hardly applied that it was already lifting on the sides. She was rushing thru the application because some other walk in customer was waiting for a wax and I even offered to wait for her to finish the wax but I expected a good product at the end. She told me it was a good product already so I refused to take that as an answer because it wasn't. It came to the point where I no longer wanted her poor services and asked her to either soak the off or I would leave without paying. Due to their lack of professionalism and a good product, she proceeded to lock the door of the shop and refusing to let me leave because I owed her money for her services and the time she spent on the most horrible nail job ever! Not only did she Locke in the shop but also my nine year old daughter. I called the cops to save me from the hostage situation and even when the cops showed up she refused to let me outside I literally had to push my way thru her while she was physically touching me and trying to prevent me from going outside to talk to the cop that I called myself. I had to pay them just so that I could leave their miserable shop and go about my day. I wish I was making some of this up but this is just the nice version.
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November 2019 by Susie White
Definitely WOULDN’T recommend this place! Went there on a Friday night at 6pm and ask before sitting down if it was too late to get a gel mani and was told no it wasn’t too late. The door said 7pm and they did a rushed job so they could close at 630! I was told “in the winter” they close at 630pm and the door was old. My nails had chipped and looked discolored by three days after. When went there to tell the Linda (the nail tech who did my nails) and to get the gel polished off with a clear coat in replace for the bad rushed job I got the week before ( I paid $35) I was charged $20 more dollar and never got anything near a apology for the sh**ty job that was done the week before. I WILL NOT BE RETURNING!! Save your money and time folks!!
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July 2019 by Martha Alsbrook
AC is always broken, horrible nails all sorts of messed up, rude nail tech and when tried to point out errors was told it was to be corrected and it was NOT. Do not recommend
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June 2019 by Stephanie Davis-Keeton
Kevin Doan, owner and manager was the person that performed services for manicure and dipped polish as the one person who previously provided services left the salon. He used too much acetone poured into a bowl inside of another bowl with very hot water. I insisted on the foil wrap with cotton and was ignored with “it's okay, you'll see; and that, I did.. I complained of burning and stinging. During the week, the palms of my hands, fingers, began to blister peel from the acetone, along with specks on my wrist. I took pictures and stopped by the salon to show the peeling and the condition of my hands. Now, Kevin nor his wife are proficient in English.
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January 2019 by K M
Aaron is the best perfect every time thank you
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September 2018 by Brianna Wyer
Great place! Usually never too busy, so you won't have to wait. Clean facilities and friendly staff.
