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January 2024 by Rachel Nicholas Kahalley
They expect you to make an appointment however they can't be on time to save their lives most infuriating place I've ever been to
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December 2023 by Sam C.
The ladies that work there show it completely obvious they could care less about their job. The office opens at 630am although The employees don't get there until 635am. Then they sit in the bathroom for 15 minutes. No one is at the desk to help the patients at all. It's usually 3 black girls working there. Obviously they're underpaid. This is our healthcare system. Total shltshow. Trashy assplace of a hospital.
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September 2023 by Michael Amerson
I scheduled my appointment online. It was expensive but I needed the test. Nurses were super friendly, I was unaware I had to take a urine sample though, it would have been a lovely heads-up. Maybe on the app after I have scheduled my appointment. I eventually did take the urine sample but the nurse said something about "reordering" and I should have questioned her further, but they were busy and the hospital environment does make me nervous. There is not a way to check to see if my test went through. Good luck calling. There is not a human to respond. Hope I get my test results.
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July 2023 by The Holiday Christopher Mace
They got us in fast and with no problem always best to male an appointment first
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June 2023 by Russel Moldenhauer
Horrible wait, impossible to be seen on day of appointment after doctor puts in the order. Wait time said 10 minutes at least three times...been waiting over 1.5 hours. Just go to Baptist for walk-ins...
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May 2023 by Savana Renae
absolutely terrible experience. Older women who is the receptionist needs to be FIRED. She’s very rude, impatient, forgetful, and shows no compassion while working in healthcare. It was so busy I had to stand in front of the bathrooms and watched and listened how she got frustrated with every older person who needed help checking in. Her reply was always “sign in on the ipad” very rudely followed by her annoyed sighs. She called my name and I walked to the desk, she gave me a disgusting stare and said “sign in on the ipad”. I said “I did that 30 minutes ago.” to which she replied “OHHHH YOU’RE SAVANA?” Like she hadn’t JUST called my name 5 seconds ago. she took my paperwork and told me to sit in area 2. I sit in area 2 in the chair waiting on someone to come and draw my blood. 5 minutes later I hear from the lobby the women calling my name again and as i’m walking back into the lobby she’s in the middle of saying “i guess she left” I said I’m right here you told me to sit over there in area 2, to which she said “OHHH I FORGOT!”. Women really does not need to working..
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April 2023 by Ashley Nelson
Phlebotomist Cameron was absolutely amazing. For the last 9 years of me getting my blood drawn in any context, I've fainted due to vasovagal syncope. With Cameron, this is the first time I was able to stay conscious throughout the entire appointment. Anthony was also a sweetheart for allowing me to use his room so that I may lay down when getting my blood drawn, & he did a great job of making sure I was distracted. Very pleased with the experience ◡̈
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April 2023 by Jason Y.
Appointment scheduled at it's still past the appetite and still not called for fasting labs. What's the purpose of an appointment if they are being as head of line of walk-in?
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November 2022 by J Young
The lab technician that took Drew my blood was very good thank you for not jabbing me
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October 2022 by Brandy Refalsky
0 stars!! In short, Quest Diagnostics is terrible. DO NOT ALLOW YOUR TESTS TO GO HERE!They will inform you that they accept payments, cash your payments, and then still send you to collections with no communications and no assistance on the matter.Quest cashed my payment 10/12, then sent my account to collections just 8 days later.It is acceptable for Quest to ASSUME that patients just know to contact them to set a plan up (even though they already cashed my check, so things looked completely fine on my end and there was no reason to call).If it is acceptable for Quest to ASSUME I knew I was required to contact them, why is it not acceptable for me to have ASSUMED they had me on a payment plan since they had cashed my check? It is completely unacceptable that they double cross patients and someone needs held accountable.
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October 2022 by Gil Morales Jr.
Awesome experience. Jean was very good, no pain, very friendly and professional. Great job Jean. Thank you very much.
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May 2022 by D M.
Not good-AVOID- Hard to give less than 1 star but if I could..... I had work done June 2021 and my insurance paid the next month, 07/2021 per my EOB. However Quest sent a bill in Sept 2021 for 340.00 more than my Insurance allowed. They did not acknowledge my insurance. Every month I called them. I asked them to bill my secondary insurance. They never did! They refused to bill military insurance. I finally sent them the EOB from my primary insurance, but instead of adjusting it and re-billing me, they sent it to collection along with two other bills that were not mine. This company is unscrupulous and is sending fraudulent bills out. BEWARE
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November 2021 by Bill Leonard
Had the pleasure of having Theresa draw blood from my Mother, she is a true professional with a Great Personality by far the best experience ever at Quest
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September 2021 by Richard Telgener
I signed in as a walk-in to Quest and was seen within 15 minutes. They seem to be organized, professional and easy to deal with.
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June 2021 by Matt hossenfeffer
INSIDE A LARGE HOSPITAL. VERY BUSY AND DIRTY. PLAN TO PARK 30 MILES AWAY; BRING HIKING SHOES AND A PACK ANIMAL FOR YOUR EPIC JOURNEY TO THIS LOCATION.
