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December 2023 by John Miller
Brandon just dropped my vehicle and I off at the shop and I have to admit this was a very professional service and I am extremely greatful. Top notch service
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October 2023 by Brittany Mccants
I would love to say I remember the name of the man who towed us home last night.. I want to say Chris. I was literally stranded with a friend and having what seemed like the worst night ever, not only was I towed home but I laughed the entire time on the way home. He really made a bad situation feel like a friend came to get me. It was late at night/early morning and I was nervous about being around a stranger but he felt like a big brother coming to help.
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October 2023 by Jessica Preyer
Warning don’t not ever use them or buy anything from them, I used them to tow my truck to the shop and it ended up being damaged while in there position the tow truck guy definitely damaged it, at 1st the driver tried to make it seem as if it was intact when he drop it off to the mechanic but picture showed my spoiler was on the back of my truck when it was picked up then once it was dropped off it was not there, so initially, he tried to make it seem like it was there but the mechanic it took pictures of soon as he got it, and the spoiler was missing, so I contacted the owner of the company who over talked me the entire time would barely let me get a word in, he’s a very rude person, but I had filed a complaint with the BBB and he responded with he will repair damages at a reasonable cost so I bring him the estimate today and he tells me he is not paying and is not responsible, my vehicle was damaged while in the possession of his company which holds you liable, but he wants to be unreasonable I feel like he’s trying to cover up because he knows his driver did damage to my property. I took it up to the Dodge dealership and they said that there was no way that the top of the spoiler just came off. They said that the wires had to be cut because it was a straight line going through the wires. He definitely damage my vehicle. Please do not ever ever ever ever use this company. For any reason or anything owner is such a jerk.
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October 2023 by Jim Hightower
Always reasonable thorough service. Best place for car repairs.
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October 2023 by J_speaks_Truth
If I could leave a “no star” I would! Too many other tow companies, to deal with this place!
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September 2023 by Neal Vecellio
Horrible experience, wouldn't ever use Scams Auto Center.
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September 2023 by Anita Lesko (The Plant-Based Diva)
They are honest and don't try to tell you things need to be fixed that aren't broken. And Daniel at the front desk is awesome!
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August 2023 by rae rae
My daughter had 2 flat tires so we called our insurance company to get it towed to the shop and geico sent Sam's Auto Center and their driver damaged my. The tow truck company is denying doing the damage but I have previous time stamped pics and a ring camera to prove that their driver damaged the car. The need to take responsibility for their actions and pay to fix my daughters car. They didn’t even offer an apology. If I could give negative stars I would.
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August 2023 by Kenneth Ragsdale
Sams was able to find the problem with my truck even though it had no check engine light or any codes. Great troubleshooting and fair pricing, I will be back.
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July 2023 by Ivan Mac
I've never had a tow truck respond as quick as they did! No Lie! Took great care of hooking my car to the tow truck to get it where it needed to go. Honestly, after this experience I won't be calling anyone else but them. Highly highly recommended!
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June 2023 by Kara Thompson
Daniel is the most condescending and unhelpful person that I have encountered in a long time. Hank really was no better. Maybe they should focus on being polite to people over the telephone. I would never ever do business here.
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June 2023 by Chequita
Hank was very Rash and unkind to say the least. He lied about not knowing Anything including cost, labor or fees. They tried to charged us for 5 days when today technically makes 3. Instead of the Bill being $331.07 Hank made Daniel adjust the price to $500.95. From W and 29 to their office isn't a whole mile! He didn't want us to ask questions, kept interrupting, saying more fees and lying about the State Trooper fees, labor, clean up, oil and Storage. No they didnt have Anything to clean up nor were they to take the car. Daniel had a hard time getting those number's calculated correctly. Hank is the type of to run off customers or could care less to service select customers. I wouldn't recommend BFI Allied Waste to them.Rating should be a 0
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February 2023 by Aliyah Sylvester
William had come out in request through Geico to tow my car due to a dead battery that wouldn't start. Instead of me having to use a tow on my insurance, he was able to jump my car so I could drive it to the auto center. He was extremely sweet and helpful in telling me what I needed to do, how to get help at the auto center, and even recommended me to get new jumper cables. William is great at customer service and you could tell he genuinely wanted to help!
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January 2023 by Mistaking03
Called to have my car towed to their shop. They were at my location shortly after. Driver was amazing. Staff at the shop have been wonderful. Highly recommend ?Service: Engine repair
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December 2022 by Micah Gill
Asked to leave on left side of house and they did this... stating that they did the best they could... this is after calling Sam's and sending pictures.... driver said I said to the left of driveway after confirming to the left of house, then changed it up and stated that he could not get it to the left of house.... keep in mind, ive had dump trucks back into this place and cement trucks and a tow driver can't leave it in front of the gate?... what a joke.. their answer, was to leave it in front of the door (and not call to ask if I wanted it somewhere else because they couldn't access the clear driveway... they don't go offroad I was told)
