Sandy Sansing BMW Pensacola is a world-class dealership known for its exceptional customer service. The sales team, led by friendly and knowledgeable agents like Lori Esser, provides a hassle-free car-buying experience. The dealership's no-commission pay structure ensures that customers receive honest and transparent pricing, with the best employee pricing and factory rebates or incentives. After the purchase, the "BMW genius" Robert M. thoroughly demonstrates all the features of the car to ensure customer satisfaction. The service department, particularly Tracy, is also praised for their professionalism and efficiency. While some customers have mentioned high labor rates, the overall experience at Sandy Sansing BMW Pensacola is described as excellent, with customers from Alabama now choosing to purchase all their vehicles from the dealership.
Service department is excellent. Everyone is friendly and helpful. Highly recommended..
November 2025
Got a beautiful BMW with low mileage. Really enjoying n loving it
November 2025
Excellent car buying experience here with sales agent Lori Esser. She is very friendly and knowledgeable. The test drive was fun and she showed me lots of features. After purchasing the car, Robert M. (the BMW genius) gave us a thorough demonstration of all we needed to know about the car. Love the car! Thank you!
