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December 2023 by Tim Wood
Great staff, very clean rooms and the location is perfect! The best hotel for downtown Pensacola.
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December 2023 by Latonya Thompson
This is a 2 star hotel and dated. It's clean but the show filled with water quickly.Nearby activities: Walking distance to everything downtown.Walkability: Can walk every where.
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November 2023 by luis ortiz
Stayed there for 21 days for a school and had a great experience. Location is good. Room was always clean. Front desk was always super helpful. If I ever have stop in Pensicola again, I'll def give them a call.
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November 2023 by Jillian Harker
What a treasure! Perfect location for shopping and eating out. The rooms are small and older, but definitely clean. The staff were all friendly and helpful. They have this beautiful patio area that is like a hidden oasis in the city. We enjoyed the happy hour reception, sitting on the patio drinking a glass of wine and listening to the water feature. The breakfast bar was also very nice, stocked with plenty of breakfast bars, orange juice, water and coffee. We will absolutely be back. ?Walkability: Easy walking distance to the shops and restaurants along Palafox.
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November 2023 by Jonathan Cooper
Amazingly quirky little place that just feels neat. It has a beachside indie motel feel. The desk manager Mark was absolutely amazing beyond words. Will definitely be back on my next trip to Pensacola!
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November 2023 by Debra Briggs
This was a great stay. The room was clean, staff is friendly and helpful, and location is perfect, centrally located to lots of cool places.
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September 2023 by Charles
This is a very pleasant & inviting hotel. The innkeepers were very friendly & helpful. The room was very clean & the mattress was very comfortable.
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August 2023 by justine stembridge
It was beautiful been there before always the same staff wonderful especially Justin at the front desk room clean and beautiful will stay
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August 2023 by Sandra K
The hotel is cute and clean but the manager was so rude that I can't give them anything higher. When it was exactly 11:00 he and his cleaners knocked on the door and told us we had to leave immediately because they needed to clean that room. We tried to tell him that we needed a few extra minutes to leave but were told to get out immediately. We left but after standing there watching us to make sure we got out they then did not touch the room. We finished packing our car and then went to speak to that manager again. He told us that we didn't have to stay there in the future if we didn't like his attitude. He would not listen to what we were saying and mocked us instead. It was very disappointing because the rest of the stay was nice.
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August 2023 by Gary Petersen
Guys..... I live here...when we have a concert at any local venues this is the place I stay with family (wife) and friends...This place was built in the 1950s and slowly upgraded so no complaining its not a newer hotel.From Justin (front desk) to the manger and owner who take care of a retiree live-in..... we could all learn something from the old-school of how businesses are run and how to take care of people with respect who may be in needKudoos ...... My wife and I will return again and againGary and Sharon Petersen...... Gulf Breeze, Florida (locals)
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August 2023 by Miguel Alfonso
This hotel has great customer service in the front desk. Also the first hotel that I go that has include happy hour for the guest to meet an chat. The breakfast was good full of snacks an juiceRooms: The room where comfortable an the ac was super cold
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August 2023 by Vicki
It's an older building but is well maintained and clean. The staff is excellent. Walking distance to stores, restaurants and venues. So the location is perfect.
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July 2023 by Cindy V.
Absolutely recommend this place. Enjoyed my stay here. Staff was very welcoming and professional love how its walking distance to local bars. Will be staying here again soon
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June 2023 by Alex Williams
5 stars for Elaine and the housekeeping crew for exceptional service and hospitality. The front desk crew should take notes
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June 2023 by Austin Winnett
TLDR: The hotel is nice, room is okay, wish it was cleaner, but the location is great and I didn’t have any real issues with the place.This hotel seems like it could be sooo cool and nice, but just hasn’t been able to get there. The location is incredible, right on Palafox St. The lobby is nice and feels upscale. The rooms, however, just felt a bit dingy.The good:- The room itself (not so much the bathroom) was clean- No smell- Shower pressure was pretty good- Didn’t see a single bug or insect or anything gross- Nice and cool, didn’t feel humid at all- They offered a complimentary happy hour with drinks and snacks in the evening, for guests to meet each other and chat. I personally didn’t go, but it seemed like a really nice idea.The bad:- The bathroom was the main issue. It smelled mildewy and there was some mold on the ceiling. The shower floor and walls were a brown tile, and just didn’t look very clean.- There were some stains on the comforters.- The doors (the main door and the suite door) didn’t seem like they had any seal at all. I was still able to hear the fountain in the courtyard with the door closed, and I heard many sound thought the night.We had to book this hotel last minute because of some circumstances with our VRBO, and I’d probably do it again if needed. It’s not a bad stay by any means, but it just felt like it could’ve been cleaned a bit more, with some better sealing on the doors to block out exterior sound.
