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January 2024 by Chelsea Scott
Christian C. was incredibly helpful and efficient. He had us in and out in no time with great customer service!
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January 2024 by Sean Fuller
Last night..there was nobody there perfect time..ìn and out
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January 2024 by C2 Dahiya
Here I had to wait for 50 minutes.
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December 2023 by Bobby
Went to get a new phone. Waited 20 minutes to find out they didn't have any.
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November 2023 by Joel Davis
Good experience completing a phone exchange. However, poor experience with the screen protector. An initial employee placed a protector on, but because it had bubbles near the top, she said that if it remained an issue that I could come in and get a new one for free. Later, when I did so, a different employee had a passive aggressive attitude, put on the wrong screen protector, and placed it on slightly crooked. The poor customer service makes me not want to return.Update: before 3 stars, now 5 stars. The manager Andrew fully rectified my experience with the screen protector and compensated me with the correct one. He also gave excellent customer service. I am very happy with the final experience and highly recommend.
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November 2023 by Sandra Lord
Need help always a wait at 9 mile location
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September 2023 by Hello Sunshine
Don't let Google maps fool you. It's a little tough getting in there from 9th Ave. No biggie. Staff is friendly and knowledgeable. What more could you want.
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September 2023 by bo French
Kayley is amazing and treats her customers with respect always come here to see her 10 10 10
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September 2023 by Orlando Perez
Great atmosphere and awesome customer service. Arington is extremely knowledgeable and answered all my questions. He was more concerned with helping me get what I needed and not concerned with the sale. Highly recommended if you’re shopping for a new phone or new cell services.
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July 2023 by Anna-Cherie Daigle
Kayley and Mike were incredible to work with during my appointment today. They made the process smooth and quick. Highly recommend this location.
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July 2023 by Cheryl Keen
Cody at the T-Mobile store in Pensacola was so professional, very knowledgeable, patient, courteous and very friendly. He is a true asset to your organization and I feel he should be acknowledged for all of his wonderful attributes, very hard to find these days.
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June 2023 by Carrie Koltunov
Mike S. went above and beyond to help us with an issue. While we weren't able to resolve it, he spent a lot of time working with us, was patient, and friendly. He opened a ticket for us once we had exhausted all the trouble shooting options, and gave us his contact info so we could follow up with him if needed. Highly recommend this location.
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June 2023 by Vicky Weber
Got my Galaxy S23. Cameras are great. Service was excellent! Thank you T-Mobile
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May 2023 by Emmanuel Mesure
Entire staff was extremely friendly, and very helpful, and knowledgeable. If you come to this store, ask for Cody. He’s amazing and so informative and just generally nice. Definitely would recommend T-Mobile on Davis.
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May 2023 by Rodney
I bought a phone and a plan here for my girlfriend, had to have phone shipped to my girl, so once my girlfriend received the phone I call to have the phone activated, they tell me I have to come into store with photo id to have it turned on , ok I do that , phone was on 10 hours, now they want me to come in with social security card and photo id, and no guarantees when my phone will be turned on. No big deal right? Not when your transportation is bicycle and you are miles away, and told from the beginning there would be no problems, definitely wasn't a problem when they took my money.overall they do bad business.
