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April 2024 by Janet Fletcher Moles
Great quick drive through
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April 2024 by Ly Nguyen
We’re from Texas for Vacation here! This is the first time we’ve been here. My order waited around 30 minutes, we have little kids too, they took long to complete my order, although we came around 30 minutes ago. And they didn’t even say sorry ! We have to hurry to go to home too.haizza !
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March 2024 by Nehemiah Johnson
Always good.
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March 2024 by Demi Davis
Staff was friendly, but not really organized. I placed a mobile order and had a 30 min wait (which was expected). I got to the store at the estimated time on the app and they made 1 drink and heated the food before we got there and still had to wait another 20 min for the second drink. First drink made was watered down because it sat there, food was cold as well. The second drink was really good so no complaints about that one except the additional wait. They were really busy so I did not ask for them to remake/ reheat the items because I would have to wait longer and I had to be somewhere. They just need a little more organization and put the items out together for an order instead of breaking them up. It happened with multiple customers while I was waiting on the second drink.
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March 2024 by Fahed Al-hashem
atmosphere was good and I got my order done
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February 2024 by Ryan Repoff
Quick and crew was friendly. Asked for a flavor recommendation from the cashier and it was delicious.
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February 2024 by mary seymour
90% Of the time when I order a chai tea latte , it is weak and I have to request more syrup. I ordered a peppermint hot chocolate And they did not put the peppermint in the chocolate. I finally got so frustrated with this store that I called the headquarters in Seattle and filed a complaint. They added twenty dollars to my card and said they would speak to management at this store.
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December 2023 by Iurii grozdov
I didn't understand, are the workers even alive? They seem to be smiling, but they're not moving. Very slow.
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December 2023 by Melissa Haas
Consistently (and unapologetic) slow service even during non-rush times. Unlike other Starbucks locations in Pensacola,I don't feel like a valued repeat customer.
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December 2023 by Savannah Ambroso
The drive through was unbelievably slow. Slowest Starbucks I’ve ever been to. Sat there for 25 minutes.
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December 2023 by Delusional Man Child
Love the employees here! They work really hard and do a great job and always have a friendly attitude ? Keep up the good work!
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November 2023 by TRAVELIN' YELLOW CHUCKS
Love the serviceLove the drink choicesNext time, I'll get a Starbucks cup with my points!I love the smiles and the way the batista's help you out!
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November 2023 by Stephanie S.
Edward is always so friendly and knowledgeable. I'm always happy to see him when my husband and i come through the drive thru because we know our drinks are going to be right!! Thanks Edward!! Keep up the great work!!
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November 2023 by Shai Kamin
This is, by far, the slowest Starbucks I’ve ever been to. I saw a long line at the drive through so went inside to order (1:30pm on a Tuesday). There was only one person in line ordering before me. It took me 25 minutes to get my coffee. I don’t know if they only pay attention to the drive through or if they are just massively understaffed, but management needs to get on this or I won’t be going to this location against
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November 2023 by Destiny Baucom
Has to be the world’s slowest Starbucks. Be prepared to wait 30 minutes for your mobile order. Not sure why this store offers this honestly.
