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February 2024 by Dorinda Hammer
Employees are so helpful! Especially B
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January 2024 by Amy Johnson
Brittany is a excellent worker and she has great customer service skills!...I came into her store twice today and I was lucky enough to have her help me both times....Thank You.... Brittany for being so helpful and kind...
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January 2024 by Susan Owens
The people were nice but canceled with them because they went up on my phone. I really don't know why and I got a deal now with another for only 15 a month
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January 2024 by Linda Everitt
Have been with T-Mobile for over 20 years. Always friendly serviceAll questions answered.
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December 2023 by Patrick McDonnell
Gotta congratulate you T mobile. Don't know how you did it but you managed to make your service even worse then it already was. The way you make it to load absolutely nothing but still say 5G at the top of your screen incredible! How do you do it? I have got to know your secret.EDIT:::Month later I took a solid picture of T-Mobiles fantastic service in action. Notice how strong the 5 bars are. Majestic
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November 2023 by Karlos Butler
I worked with Brittany and she was awesome!!!! Thanks for putting screen protector on
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September 2023 by Slime King
Traded in my beloved XR after 5 years of faithful service! Andrea was extremely helpful, knowledgeable, energetic, and welcoming from start to finish! Customer Service is everything these days and hers was above and beyond. Thank you!
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August 2023 by Nirelle D.
Gavin was extremely helpful and amazing to work with. He made the whole experience worthwhile and was able to get me great deals. If you're at this location definitely look for Gavin!
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July 2023 by Mark Schear
This is the second time I've been to this new location on Navy boulevard and second time I've been disappointed and left without buying a new phone. I received no greeting I received no acknowledgment of my existence actually and that is disturbing we had two employees talking with what I assume were customers but I can only bet were friends by the way they were carrying on. And not actually talking about anything phone or phone store related so I don't know if they were even there to purchase anything. I guarantee they weren't there to spend as much money as I was I didn't even get a hold on one minute sir Will be right with you. I may have stayed if I got some sort of..... well anything. I had to go to the North Davis store and I bought 2 Samsung ZFold 4. Spending about $4,000 on phones for me and my wife. I don't know if this is a corporate store nor do I care, I don't plan on going back here ever. And if it is a corporate store .......ouch.
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June 2023 by Timothy Diaz
Amazing customer service, my wife had a great experience with Rachel Mills who is a Mobile expert, Sean Ulichbey the store manager and Andrew. I highly recommend this store and definitely Recommend speaking to Rachel, Andrew and it Sean. I hope corporate is able to see this as they are doing an amazing job.
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June 2023 by Briar Rupe
I had came to get the phone that I had bought through this store and I'm at the point I wish that I would have had it sent to my house. Some of the workers had just decided to go into the back to do whatever they're doing as soon as someone walks to the door outside of the store. While I was working with someone they kept going to another worker to talk about everything else. I said that I want to just take the phone home and I'll set it up but they just argued with me on it saying that I'm not allowed to do that it has to be set up by them.
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May 2023 by Vicki Snow
Stephen spent literally hours with me and corporate trying to fix a glitch in t-mobiles system regarding my account. He and his boss together worked to resolve the issue. Great service great deals. Feels like your talking to family. Every customer I saw walk in the store were happy to be there. No so with most businesses.
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May 2023 by KiNgS HeLL
I stood in line for 30 mins and then was told it would be another hour before I was seen... Now I have had my share of phones... And ive seen phones activated it never took that long.... I was just going to get a Sim card for my tablet which never happened smh may be I will try again another day
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April 2023 by Frank Meade
The T InT mobile is for TERRIBLE phone connection TERRIBLE service. If you want to be egnored and waist hours of you time go their. I was their for three hours watching 9 people walk out no one working in the store said a word to them. Don't waist your time go somewhere else.
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April 2023 by Chelita Lundell
This morning at 6am we woke to realize Noah’s phone, an old 7 year old iPhone of mine, was not working. He uses it for his continuous glucose monitor. Trying to dig out of sleepiness Matt and I were having the hardest time figuring out what to do. ? I got him somehow set up on my phone. Matt shared after it all that he had been scared to touch him, afraid we had missed a low during the night because of his phone breaking and he was gone. Afraid he’d be cold. ? After Matt was off today we went to the phone store determined to find a phone to fit our budget. Rachel was the perfect person for the job. She listened to our needs and purchasing power. I’m glad it was her for his first brand new phone that was all his. We can sleep easy tonight. ? ?
