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May 2024 by Acquisition TEAM
As a attractive female I get hit on, but its really weird how ALL of these guys do it they have a dinner plate with a USB on it and they set it on the ground in front, all while the other guys throw ? bananas at that guy, I just wanted a computer, but now I feel like I'm part of a cult... Lol
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April 2024 by Rosie Moore
If you need your iPhone repaired, this isn’t the place. I made an appointment through Apple to have my son’s battery replaced in his iPhone. We made the 45 minute drive to the store and when we drop the phone off, we were informed they would have to ship the phone to Apple for repair because they don’t keep the needed battery in stock. I understand the phone is a couple years old and it’s probably not cost effective to keep that specific battery in stock. The whole point of making an appointment locally was to have it repaired the same day. I could have easily shipped the phone to Apple myself and saved myself the drive and gas. A phone call from the store would have been appreciated.
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March 2024 by shada norris
They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for some great Apple Tech. Eric takes the time to answer any questions I may have, and provides me with all the options available from repair to replacement. He was such a blessing!!!
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December 2023 by Mike Johnson
How is it possible to have someone say "We need to run a diagnostic on it" to a power button that is stuck and is apparently broken? Also, these "experts" said my motherboard was bad and my RAM slots were not working. Also, I was told by these "experts" that my computer would not stay on when the motherboard was being tested. So, I bought a new case just for the power button and new power supply and put it back together. Miraculously, my motherboard RAM slots are working along with the rest of the computer. I am glad that this place has "experts".
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December 2023 by Pickle Blackbird
Abysmal. If I could leave zero stars, I would. I'm embarrassed that we called these people and sad that they left my husband and mother feeling so low.We contacted Tech Advanced and spoke with Klaus last week to have him help my mother hook up and learn how to use a brand new laptop that my husband shipped to her days before.It was a simple laptop, no frills. She doesn't know how to do much online and we merely wanted an easy way to communicate with her.We explained to Klaus that we would be out of state, had sent her a gift and had high hopes someone nice would be able to show her how to turn it on/off, how to access her email, connect it to the internet and find the applications she likes (or any other very basic questions she might have.) Basically hold her hand through using it for a few simple functions.There were two phone calls to explain this and make sure he had our number in case of any questions or obstacles.There were no computer issues. He was just supposed to walk her through using a new laptop that was already turned on and operable. It was literally on and waiting for him to show her how to use it.The technician went to her house, never introduced himself except to ask whether she owned the cars in her driveway (who asks something like that?!?), ran two hours of "updates and programs" (on a new computer that was ready to use out of the box) and didn't say anything to my mother at all during that entire time beyond what her pin and passwords were and then a request to use the bathroom.He never explained or showed her how to do a single thing. ZERO customer rapport. ( Do tech companies in Florida not have ANY standards of propriety or etiquette?)When she asked why it was taking so long to set up after sitting and waiting for his help for two tedious hours and only then because she had an appointment to meet and would be late, he told her repeatedly that it was a very slow and inadequate laptop. He literally told her the laptop was "not a very good laptop" and then several times that her i-phone was better quality and faster than the laptop.He wasn't hired to set up an apple computer, so he should have left his bias silently at the door.Way to not just waste someone's money and time, but also to diminish the essence of making someone smile with a holiday gift. My mother asked if he could at least show her how to log into her email before leaving and he pointed at the screen to show her the icon, but then didn't walk her through any of it. She was never able to log in. She asked for a business card or some way to know who he was, he didn't have anything.From the moment he left, nothing on the laptop was accessible. It ceased to work. Days later, the screen is now pixelated and blurry. It gives multiple errors and fatal exceptions that were not there prior to his visit. None of the icons or toolbars are accessible. The laptop freezes or turns on and off multiple times when the keypad is touched. He apparently destroyed a new laptop and left my mother feeling very low; practically in tears, because she didn't want to tell us how badly it had gone.My husband is in IT. It will be interesting to see what was done to the device when we return.Went out on a limb calling this company. Shame. We only did so because we couldn't be in town when my mother needed help and Tech Advanced had people available. What a complete waste of time, good will, money and effort to make family happy during the holidays.
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July 2023 by David Dunlap
I had used Tech Advanced computers to upgrade my HD to a digital drive. I was very pleased with the service, and the speed in which it was performed.So, naturally I returned to again upgrade my aged HP. This time, I wanted to go from 4GB to 16GB upgrade. The tech told me they couldn't upgrade because they didn't have my RAM in stock, that everybody uses DD4 rather than DDR3 RAM, and he didn't know where they could find any DDR3.I did my research... DDR3 memory is all over the WEB, and I also found it was an easy-to-do upgrade. So I purchased and installed the DDR3 memory, and am currently writing this review on that computer. Thanks to the techs at Tech Advanced, I was forced to research, and did the job myself.
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June 2023 by Vince Thiengtrong
One of two apple certified repair center in town. Great folks. Austin, Logan and Eric helped me with everything I needed. Go here!
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June 2023 by Thomas Hestle (Tom)
Very helpful staff, robust selection of products, had just what I needed & made sure it was a match for my requirement.
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June 2023 by JAQK
Worst service. Had my computer sent to clean out. They said it didn’t work and I would have to buy a new one. After a few hours they said it works and to pick it up the next morning. I called and the so called manager answers and was playing on the phone like a prank so I would never recommend this place !!!
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June 2023 by Susan Harberson
These do everything they can to fix our lap tops. Unfortunately we totally fried them beyond repair.
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March 2023 by Briant Bell
Completely unworthy of your patronage! Do not let them separate you from your money. Had my computer for 6days before calling me to say that they could not work on because when they opened it a bug ran out. REALLY.
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March 2023 by Abednego feliciano
They definitely do great work As far as friendliness I give it a 3.
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March 2023 by michael “Michael NYC” from the bronx
Guys are good at getting things fixed when they can be fixed. The only place we go as a business.
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March 2023 by david g
They cloned my SSD, maxed my RAM and turned it over in 24 hours on my 5 year old HP Zbook.\nFair price and great service from Bret and company
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February 2023 by steve hicks
Giving 5 stars b3cause none of the big box stores had the particular connector I need, but these guys not only had what I needed, but different variations too!Very helpful, we'll stocked and best of all, IT'S A LOCAL BUSINESS! Try this place before going to a big box store where the profits all go to God only knows where.
