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March 2024 by Andrew Smitherman
I wish there were a 0 star option. They lock their bathrooms so you gotta see the cashier, and if they're busy you can just forget about using the bathroom here.
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June 2023 by matt payne
*** NOBODY'S CARDS WORK HERE *** Not a Tom Thumb anymore! It converted to Cumberland Farms. Since it converted, I thought I would try it again as it is so convenient. But NO, The gas pumps did not take any of my cards again! Just like the other posts!!! Yes, my cards work everywhere else but NEVER at this place no matter what you name it! So I go in to pay the cashier and he said that 'Nobody's cards work here!" WOW! So the owners don't even care. This is a great location for us locals but I bet they lose a lot of us because we have to treat it like it doesn't exist! Face it, we like to top off our tank. We will see if Cumberland Farms wants our business and now that the Station on Airport by SAMS/Lowes has reopened! Maybe they will get there act together. Oh by the way the employees were super nice! and I was in a hurry to even look around at the drinks/food stuff.
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March 2023 by Nathan
Bathrooms were closed for the night, 03/15/23. They want you to fill up there and buy things and then don't let people use the restroom.
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December 2022 by william dooley
Was just here. Tried YET AGAIN to buy gas. Your system which had previously rejected my cards, finally started accepting them. Now, it's rejecting them again.I was told by the clerks that it could be the $100 hold. NONSENSE. My balances aren't that high.I'm going to be using Circle K from now on. FYI: they processed my payment with THE SAME CARD seamlessly.You can't seem to get your junk together.I wonder how many others have had this issue.
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June 2022 by Sarah Endris
Son went on with a $20 and got 2 cokes, came out with 75 cents. I went in and said he handed a $20 the person is refusing to listen. Said come back tomorrow but we aren't from here.
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February 2022 by Hipster Hoe
Britt here is always super sweet and attentive. She always greets me right away and she keeps the store immaculate when she is in here. She even gave me directions last time I was in town.
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December 2021 by Jasmine Quixote
Late night after clubbing, I rolled in with my car making strange noises. Engine trouble. Britt went out of her way to make sure I was safe & comfortable until AAA arrived. I couldn't help to notice, she was putting up with a lot of rudeness from late-night eccentric-types. I made sure to tip her. 5 stars!
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August 2021 by Melissa Poucher
Only one cashier. Very crowded. No masks.
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April 2021 by John Fitz
Gas pumps now have $50 authorization, had to put card in twice to fill truck up. Doesn’t make since!
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December 2020 by Edward Goss
I was gunshot by my friend, i made it to the Tom Thumb. Lady working was so quick and calm in assisting me. Ill never forget the kindness and concern in her voice.AWESOME
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November 2020 by Vaper Army
The employees seem to always have a bad attitude. Products are often out of date. They just don’t care about the customers or the store.
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August 2020 by Heather Wilkes
I am never shopping here again. Stopped to put some gas in the car and get $5 (not a mistype, five dollars) for the car wash, and they refused to let me get cashback. Then I was thinking about it and every time I try to get cash back at this location they tell me no and give some lame excuse that I know for a fact is false 85% of the time. Over it...and I would have purchased gas today but instead took my business somewhere else!
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June 2020 by M Shea
Tom thumb is my typical go to convince store. I don't come here very often bc the location is across town from where I am. However, when i do, it's clean, and the staff is friendly. A good place for quick stops.
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February 2020 by Taylor Parkhurst
An employee rudely told me that I was only allowed on transaction every 24 hours. Not sure what kind of business attitude that is but I definitely won't go back here ever again.
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October 2019 by David G
Great place, decent prices.