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December 2023 by Margaret H.
Service excellent... advice really informative.I got help with plumbing and repairing roof thanks for everything...it's nice to do it yourself.
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August 2023 by Jake D.
Vic saved the day! Provided excellent customer service and resolved what could have been a huge issue for me. Entire customer service counter was great as well.
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August 2023 by Salty
Had exactly what I needed at a price I could afford to rent
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April 2023 by Madyson C.
My husband and I frequently come here for household needs. The prices are fair and the staff is usually helpful. I have bought several plants from the nursery department and they have lasted a very long time.
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March 2023 by David Taylor
I rented a sod cutter to de-sod a 20*60 ft garden - and was able to transplant most of the sod to my septic field. The machine was brand new and worked great.
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November 2022 by henrypaints1
People treat me great!! Dannie in the paint dept is fantastic
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October 2022 by Kevin H.
Nice employees and staff however this buildings HVAC system is filthy dirty. Next time when you are in any homedepot look up and find the big a/c units marked with RTU #1-6 and see how dirty the vents look blowing the air down upon our heads. Very dirty air.
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October 2022 by Mark Roberts
Piss poor customer service. Bought a mower online for $850+ (including tax) in June. It stopped working in August so I took it to their repair shop. They said they would be in touch soon but after a few days, I went up there to learn that the mower was shipped to ATL for repair. Fast forward 7 weeks and over $150 in mower rentals (from HD) and I’m out over $1000 and nothing to show for it. I’ve had reps apologize that nobody called to say the mower was being shipped and up until today, I was told that the mower still showed as “shipped”. Last Wednesday I was told by Kieth that I would be called the next morning as he had to do some research as the status should’ve been updated and my impression was that he had no idea where my mower was. Of course, no phone call. Today, I went to HD as I want a refund and want to be done with it all together. One of the managers (forgot his name) wouldn’t let me speak (talked over me) and didn’t seem to care that HD made over $1000 from me on a lawn mower that I don’t have plus rentals since dropping it off to them for repair. He then went on to say that “we don’t call” to tell you that it’s being shipped to ATL, however, every other rep, including one of the manager I spoke to right before him, said that they someone should’ve called. Home Depot could’ve sent me a replacement mower and offered to reimburse me for the rentals. But, instead they rather make it difficult on the consumer. 4 months, $850 on a mower that I used a month and a half plus $150 on rentals = extremely dissatisfied and disrespected customer. I just want my money back for the mower I don’t have and it be nice to get money back for the rentals as this has been a huge inconvenience.
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September 2022 by Billy S Wilder
Good service good prices recommended
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August 2022 by Justin S.
Needed to purchase new countertops and appliances, we met Laura in the appliance/kitchen area. She was such a pleasure to work with, very knowledgeable and helpful. Even walked us through the process of financing the whole project at 0% interest. We will definitely be going to this location for all our future projects!!!
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July 2022 by Barb Williams
I purchased a GE washer in January. Had to call repair three times in 6 months. Called the store manager to ask about replacement. Do yourself a favor and do not purchase from this store. They don't stand behind what they sell.?
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June 2022 by John G.
Superb service since opening. Thank you, John Greear
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June 2022 by Dennis Artis
Very friendly and helpful
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December 2021 by Cathy Yates
Shout out to Roxanne in the doors department at the PensacolaNine Mile Road store. She has been amazing to help a novice navigate through the process and fix issues as they arose. Thank you!!
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September 2021 by Brian Raffield
This store is not about customers service
