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January 2024 by Stephen B.
This place is awesome. They have everything you could possibly want. They have good people there to help you find what you are looking for. They also have an app to help guide you through the store.
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November 2023 by Ken Adkisson
If they don't have it, you probably shouldn't drink it. Nicest store for wine, beer and liquor I have ever shopped at. They also have cigars but I am not a smoker and can't really comment on that. I always stop in when I have to go pick up family members at the airport. I come from Foley Al where liquor is about double the price as Total Wines. Love this place.
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November 2023 by Alison Stefanik
The selections were incredible. We found everything we were looking for and much more. The staff was very friendly and helpful.
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November 2023 by Logan Mercadante
Unbelievable. That is how I would describe the employees and management at this location. Rude, nasty, and hostile is how the manager acted towards me. Screaming at me as I was trying to leave. Apparently professionalism, civility, and decorum means nothing to the people who work here. I will certainly never come back.
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September 2023 by Domestic Diva
Extremely incredible variety of EVERYTHING!! Tastings throughout the store. Fantastic selection of single craft beers! Will most definitely be back!!
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September 2023 by Alex
Great selection and very clean, organized store but good luck receiving any level of service from the staff including the managers. Every time that we shop at this store, the same manager, Jeffrey, does not great you, offer assistance or offer to ring you out even when the line is 10 people deep. He just sits there staring at the computer screen or at his cell phone and ignores everything around him. My mother-in-law stated that many of her neighbors say the same thing and have stopped shopping there as a result. Again, great selection and clean store but the lack of service makes us want to shop elsewhere.
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September 2023 by Rob Malone
Came for the Garrison Brother's Bourbon and then picked up a few bottles for the bar. Great service, everyone (including the product marketers) were fabulous. Erin (I think was her name) the Garrison Brother's rep was great and led us through their bourbons in a fun and engaging way. In store selection was huge! I think prices were excellent. Total Wine & More will be my ho to store.
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July 2023 by Cheri Y.
Total wine is not as totally great as Wine World. They both have a great selection of wines & the prices are pretty much the same. However, Wine world has this place beat bc it has pizza. Let's face it, pizza gives Wine World its edge. Especially when your hungry & you can actually sit down there & drink wine, with said pizza. However, I have to give it to Total Wine for having the best selection of French Champagne & Bordeaux. OuiOui. Will Return.
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July 2023 by Donald Merritt
They have a $7,000 bottle of Tequila, you waiting on Roy Jones Jr.? Emmitt Smith to be strolling in? Nah man, this is Pensacola. Maybe in Destin. They're cool and all, but the selection of cold beer sucks. Everything is warm. I still like it though.
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July 2023 by David Luther W.
Leaned about it in Palm Beach about 5 years ago, and have been waiting for its appearance. I am still agog when I walk in.
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July 2023 by Peggy Mixon Page
Crystal is the best when you need wine help and honestly the whole staff us amazing.
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July 2023 by Steven M.
Holy Cow!!! This place is massive - and I was just told there are others which are bigger! I cannot grasp how big this place is!!? They have so much!!!! And this store was exceptionally clean!!!Everyone was so nice. Amesha checked us out and was very polite and friendly!
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June 2023 by Lexie Gordanier
was NOT impressed with this place whatsoever. After looking online to see if my favorite wine was in stock, it said it was! I get there and locate it to find out it was out of stock. Luckily, a similar one (mind you said online it was very limited) was in stock. We (I was with my brother and SIL - both 30+) took advantage of the free samples - without getting carded. We made it up to the line to check out where I was asked for my ID, i then realized i didn’t have mine with me, no big deal, right? Then they said my brother and SIL couldn’t buy their alcohol even though their IDs were checked as well?! I was talking to them, yes, but who said we were in a group together? I then went back to their house and got my ID to buy the alcohol. As we approach the line to check out for the second time, there was a couple with their daughter - guessing about 12/13, that NO issues with checking out with their minor daughter. I am not a local, but my brother and sister are and we will NOT be back. Would give less than 1 star if I could. Save the hassle and annoyance and find somewhere else to purchase.
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May 2023 by Oscar Paredes
The worst experience that I have ever had. The level of racism in this place was out of this world. I used to buy at this place but I’ll NEVER GO BACK THERE! I have my ID and my aunt has her INTERNATIONAL ID for her country (in both languages) and the “boss” said she can’t sell us because it’s not an ID from USA. Since the first time she was acting rude and lacking of education. Unfortunately I can’t put 0 stars.
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April 2023 by J Locke
A huge selection of liquors. Love the coupons and rewards. The cashier, Holly, is great, she's always very friendly and helpful. The special order dept is very disorganized. Last time we special ordered something, we didn't get it when we were supposed to. Went in a week later to inquire about it, and found out it was just delivered. They never called us to let us know it was there, they put it on the shelf. They took it off the shelf and gave it to us.
