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March 2023 by Robert Harris
One-star for lack of customer service. I probably would have done better dealing with an automated system than talking to the unmotivated employee on the other end of the line the day we called for assistance. The UHaul clerk remained silent on the phone as my 70 + plus year-old mother struggled to utilize their new online website for checking out our vehicle. We ended up canceling her reservation. We won’t be using UHaul for awhile, perhaps we’ll have better luck dealing with them in 2024, that’s if they’re still in business….
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February 2023 by Lisa Ayres
Not terribly impressed. The employee acted as though it was a bother to deal with a customer. Didn't have things that I reserved (24 furniture pads, only had 18), and gave me no recourse to acquire the remaining items. Didn't do a walk around, and when I told him about the check engine light was told it was some sort of sensor. New truck, under 30k miles, good gas mileage.
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February 2023 by Heather Hefner-Schirtzinger
We had to rent a box truck. More expensive than it used to be. Nice enough shop. Service was really good. A little difficult getting in and out of, but doable.I will say that I do recommend putting a zip tie or lock on the back door. We went over a short bridge that bounced us up and down sharp enough to flip the latch and rolled the door up. We were 2/3 home before someone drove up beside us to let us know. We lost a bit of stuff out of the back end on the road somewhere.
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February 2023 by Nicole Wu
Super friendly service here! Returned my trailer quickly, easily, and even got a great recommendation for takeout in the area. 5 stars! :)
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February 2022 by Max Karimi
Very professional dealers, always friendly & ready to help. I've made numerous rentals with no issues.
