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May 2023 by Brittany Willie
Had the best experience dealing with Mandie. We arrived at 5:45 for our 5:45 pick up and were worried about our tardiness since they close at 6pm. Mandie assured us that we had plenty of time to do our transaction. She was incredibly personable, funny, and friendly. The whole process was smooth and fast. Would 100000% book at this facility again.
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April 2023 by vincent d.
Customer service was terrible waited in line the GM Kresta took them ahead of me, knowing I was waiting in line. Terrible customer service.
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February 2023 by Angela J.
The process for returning the truck was quick and efficient! The staff was knowledgeable and very kind and courteous. We had an issue with the bill and the problem was researched and resolved quickly. Highly recommend!
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August 2022 by Arlexis Gaines
This place has charged my card 3 times for a pick up truck that I used for 4 hours! Originally I was charged for 2 days until I clarified I only needed the truck for 4 hours. After I return the truck I was charged for an additional day. I called customer service who then confirmed the truck was returned but was still charged. Two weeks later and my card has been charged yet again. I HATE U-HAUL! Worst experience ever. This business will steal and charge you for days of use although they have the truck in their possession. Calling the police on these thieves tomorrow!
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June 2022 by Ryan Hood
Dropped our trailer after hours. This facility was easy navigate the process. Would definitely recommend using the app versus the website. Didn’t have a lot of luck with the site, but app had no issues.
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June 2022 by Aretha Watson
Thank you Victoria and your staff for all your help. Very professional kind knowledgeable and helpful. Appreciate your care during this move. Again thank you. GOD bless.
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January 2022 by Kevin H.
I rented a trailer December 31st. 2021 for four days however due to wind advisories in our local area I didn't feel comfortable driving the trailer with my truck so I immediately took it back the next day on New Years Day and the owner/manager Timothy checked me in asked why I was returning it early I explain to him about the wind conditions and he immediately refunded all of my charges. I will definitely shop here again!!!
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August 2021 by N Willis
Although the manager was nice, my “guaranteed “ uhaul rental did not happen, not once but twice. After many failed attempts to contact the store (no one would pick up the phone and my call would just roll over to uhaul customer service) I didn’t receive my discount or my truck. Uhaul needs to get it together; they are nit in the same page between the corporate stores, traffic offices, and 3rd party retailers.
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August 2021 by Christopher Cannon
I'm disappointed with u-haul because at the start of my reservation request the cost of my rental was $112. The next day prior to actually picking the price moved to $141. And the day of pickup I was told that the total cost when I return the truck is $182. I will not be using your service again.
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June 2021 by Kelly Meadows
They were nice,had the size truck we needed. They answer there phone!!!!!!!!! We could rent it for as long as we need it. They were helpful,kind ,the moving truck was clean and runs good. We will definitely use this u-haul truck rental place again. Thank you again for your service and kind helpful staff!!!
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April 2021 by Andy Whitfill
What kind of inbread guy runs this location, the ceiling had more leaks than a gas station condem. Maybe try somewhere else
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March 2021 by Curly 1
No key in drop box, no dolly or blankets that we paid extra for. Dan is rude an refuses to talk to uhaul about any issues. Made us wait a hour past scheduled time to get key from drop box, 6:30. Should use another uhaul, place is junky.
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July 2020 by Charlotte Morris
Excellent service.
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February 2020 by Tommy Armstrong
Great customer service. Excellent Uhaul dealer.
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January 2020 by Kris B
Not great, not horrible, just ok. Broken/dirty bathroom but the clerk was very nice. It is just a gas station/mini mart, not a full fledged uhaul business.
