U-Pack, a service of ArcBest, is a reliable and affordable self-moving option for long-distance relocations. Since 1997, it has helped over 1.5 million people move across the country, offering convenient ReloCube containers or trailers, with U-Pack handling the driving. Customers praise U-Pack for its professional, friendly, and helpful staff, noting that calls are answered promptly without long hold times or scripted responses. Many appreciate the company's flexibility, allowing customers to schedule deliveries and pickups to suit their needs. The service is often described as quick, with containers arriving within a week, and drivers capable of navigating tricky spots during pickup and delivery. Customers highlight the transparency of pricing, avoiding hidden charges or upcharges common with other companies. While some mention minor issues, such as wet boxes or delayed updates on tracking dashboards, these are generally overshadowed by positive experiences. Overall, U-Pack is highly recommended for its good communication, reasonable rates, and dependable service, making it a popular choice for those seeking a stress-free, cost-effective way to move across long distances.
U-Pack was great. Great value and professional, quick service. Would highly recommend and use again for long distance moves.
July 2025
This is the second time I've used U-Pack/ABF to cross the country. Fantastic experience both times! Professional, punctual, helpful, friendly and easy. THE best customer service and very reasonable rates.
July 2024
This location was assigned for my U-Pack transportation. They were great. Good communication, no issues with delivery or pickup of my containers. No issues with my delivery once containers arrived in the state I relocated to.
