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August 2025 by Aaron Jones
U-Pack was great. Great value and professional, quick service. Would highly recommend and use again for long distance moves.
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July 2025 by PJ F
This is the second time I've used U-Pack/ABF to cross the country. Fantastic experience both times! Professional, punctual, helpful, friendly and easy. THE best customer service and very reasonable rates.
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November 2024 by Camilla Franklin
Thank Goodness we found U-Pak. We were badly let down by a competitor, (P...s canceled the night before the delivery date.) We had sold our house and had to move out by the closing date, so this was the worst timing possible.
I called U-Pak late at night. The call was picked up by a young American woman, who was so helpful, as was her manager. The truck arrived the next day! Every time I called the call was picked up no holding and no over seas call centers following a script. So refreshing. Everyone was 100% great! I could arrange the delivery of the truck to our new home to suit us without an issue. Super company to work with. Highly recommended!
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October 2024 by Carley Biernat
Moved from Boulder City, NV to Pensacola, FL.
Aside from a few boxes ending up wet somehow, UPACK was definitely a great choice. I am definitely glad I didn’t have the relocube stored somewhere for a period of time because I probably would’ve had a moldy situation.
They dropped off the cubes , picked them up, and delivered them quickly. Was great to not have been fed a low moving quote and then up charged like crazy on the day of like I have heard many stories from other moving companies.
The relocube fit a very good amount of stuff in comparison to what I was thinking it was going to fit. My kids are glad their toys and things showed up pretty quick. Which was another major plus in comparison to other moving companies month or more time and Often missing items.
Overall, I would highly recommend UPACK to all.
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July 2024 by Kayla Palea
This location was assigned for my U-Pack transportation. They were great. Good communication, no issues with delivery or pickup of my containers. No issues with my delivery once containers arrived in the state I relocated to.
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May 2024 by Kenn Jayne
Good price. Had my stuff within one week. Drivers were great and got into tricky spots at both the pick up and drop off. The only problem I encountered was my dashboard did not update, but I called in and got updates with no waiting. Very friendly call center.
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April 2024 by Patricia Dunlap
This way of moving worked really well for me. Cost was reasonable. Delivered late one day, 3 days to load it, picked up on 4th day. The same for when delivered. We used tiedowns throughout the trailer to ensure the nothing shifted, so there wasn't anything that was damaged. Drivers were courteous. I would use them again.
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December 2023 by iChronic
The process was practically great, however, somehow the freight that was supposed to drop off my relocube wasn't tracking it until I called to ensure they were dropping it off. Perhaps there was a technical error, but, for customers, do your due diligence if you didn't get a phone call. I also wish there was a phone call for when they are on their way to pick up the cube. Some of us are on properties that require inspections and the cube needs to be out of the way. Having that update or a pick up window provides better reassurance. Otherwise, I had a good experience with uPack. The drivers and customer service were excellent to deal with and was professional. Next time I will try their trailer drop off.
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October 2023 by Kitsie Biggerstaff-Mott
We used UPack to move our daughter from Pensacola, FL to Irvine, CA for grad school and I couldn't have been more pleased with the UPack moving experience.We used one Relo Cube for her belongings and while it was a bit pricey, it would've been equally (or more) expensive to rent a UHaul, especially with gas prices as high as they are. Plus, we didn't have the headache of driving a big truck or cargo van and worrying about it getting broken into each night along the way.As for U-Pack, the website was very user-friendly, the customer service representative that I spoke with on the phone was so polite and helpful, the dispatch offices on both ends answered their phones quickly and kept to the schedule, and the truck drivers/forklift operators were friendly, professional, and careful with our belongings. We also received regular text messages updating us on the status of our move. Since we were on a tight schedule, we paid extra to be guaranteed a specific delivery date, and that worked out just as planned.I'm convinced that UPack is the BEST way to do a cross country move.
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September 2023 by Kitsie B.
We used UPack to move our daughter from Pensacola, FL to Irvine, CA for grad school, and I couldn't have been more pleased with the UPack moving experience. We used one Relo Cube for her belongings and while it was a bit pricey, it would've been equally (or more) expensive to rent a UHaul, especially with gas prices as high as they are. Plus, we didn't have the headache of driving a big truck or cargo van and worrying about it getting broken into each night along the way.As for U-Pack, the website was very user-friendly, the customer service representative that I spoke with on the phone was so polite and helpful, the dispatch offices on both ends answered their phones quickly and kept to the schedule, and the truck drivers/forklift operators were friendly, professional, and careful with our belongings. We also received regular text messages updating us on the status of our move. Since we were on a tight schedule, we paid extra to be guaranteed a specific delivery date, and that worked out just as planned.I'm convinced that UPack is the BEST way to do a cross country move.
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July 2023 by Amy S.
I've used their services twice in the past 2 years and both times I received excellent customer service with no complaints whatsoever with the most competitive rates. If I needed to move again I wouldn't hesitate to go with U pack a 3rd time. Everyone is helpful, friendly and available to answer all questions and go the extra mile to satisfy the customer.
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December 2022 by Keith Farrell
Had a really good experience getting my things moved from the west coast. Driver was nice and conscientious and had no problem parking the trailer where I needed it. At my destination in Pensacola, the driver was a bit dismissive and wanted to drop trailer at the curb, but I had to CONVINCE him to put in driveway. I gave him a $10 tip anyway. I got the truck uloaded over the weekend and scheduled pickup for Monday. ABF was a no-show. Called and was told with confidence that it would be picked up 1st thing Tuesday morning. Again a no-show...I called again and was told pickup late Tuesday afternoon, early evening the latest. Again a no-show! How much extra would you have charged me for keeping the trailer if I needed it extra days? And I can't get you to pull it out of my driveway?!?
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November 2022 by Marc
Geeat service and options
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November 2022 by H B
Everyone from U-pack/AFB was helpful and professional… there was a hole in the top of the trailer that let in water but our stuff wasn’t damaged.
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July 2022 by Heather Bowler
Everyone from U-pack/AFB was helpful and professional… there was a hole in the top of the trailer that let in water but our stuff wasn’t damaged.
