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March 2024 by Audrey Jones
I just stopped off at the UPS on Mobile hwy and when I went into the store I asked if they did notarizes and a man named Dezzy hesitated for a couple seconds and said you are lucky cause I was supposed to leave an hour ago and I said you want me to come back tomorrow and then he just got so ugly with me. I was shocked at his responses and attitude for no reason. I told that you have great customer service here and I will make sure I will give you a review. I have never done this before at a store cause I am considered a kind and very pleasant person. I told I will find a different store. I hope no one else is treated in this way by this person. I surely didn't deserve it or caused him to be so ugly to me cause I wasn't ugly to me. Maybe he had a bad day or something but I still didn't deserve that. God bless everyone and even Dezzy
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February 2024 by Charlene Parker
Came in to get some papers notarized. They took care of my needs quickly. Staff was very friendly and helpful. The location is pretty convenient as well with ample parking if needed. Thanks for the service.
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February 2024 by Juan P. (Johnny)
Barely put my prepaid labeled package on the scale and I could already tell older blonde lady had was having a bad day. Telling me there’s something wrong with my label. I think there’s something wrong with your handheld scanner. Had to go to the ups on Blue Angel to get my item scanned in. Should’ve stuck with my go to ups location. Never again.
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January 2024 by Judy Hahn
I was there 2 weeks ago do you do fingerprints on the weekend
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December 2023 by Joshua H
The notary Dusty is condescending and rude. I’ve been in this UPS store multiple times and every time it’s the same thing with this guy. After explaining what I needed to be notarized which is the same thing I get notarized 40 times every month and the same thing he’s notarized prior at least 10 times. He decided that I need to in detail explain to him the documents that clearly say on the page exactly what they are, and exactly what I told him they were. I’ve had no issues with the other notaries at this location.
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November 2023 by William&Madeline Jones
Great staff, very fair pricing, and they go above and beyond for everyone here. Thank you guys. Highly recommend.
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November 2023 by Madeline Tronrud
This place rocks! It’s family owned and ran by the nicest people. Dusty is ABSOLUTELY AWESOME. We have had a PO Box there for almost a year now because we are OTR Truck Drivers. Anytime we need to check something out in our box and we can’t make it back, they go out of there way to help us by checking what we need and forwarding it to us wherever we are in the country. Hands down awesome place. Great prices and honest people. Highly recommend. DUSTY , THANK YOU
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November 2023 by Cathy Brown
Good customer service
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October 2023 by Carita Jones
Came to this location today with 2 items for return. When I initiated a return online my instructions were to bring them items to the store and UPS would print a label. When I got there the manager informed me I needed to have the items packaged. I told her the employee standing next to her took a return from me a few weeks ago and didn’t require the item to be packaged, she said”she did it as a courtesy “. This is not right, the shipping process should be the same for each customer. Manager was very rude. I went to another UPS location and had no issues.
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October 2023 by Daniel Hagberry
Tracey was extremely kind and helpful, and to win the 250$ Amazon Gift Card
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August 2023 by Ashley Harris
Spent $60 on notary service. Each time they touch their stamp to a piece of paper is an extra $10. They charge $3 to receive an email if you need something printed.
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June 2023 by Darla Flynn
I had to have some heavy items shipped to me. I bought them off FB Marketplace and the seller dropped them off at this store. The employees were very helpful. My items were packaged and shipped on the same day. The packaging was excellent. My items were clearly handled with care by someone with experience. I was very pleased with this store’s services.
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March 2023 by Lori Kline
Total Rip Off!!! Never spend any money here. It's okay if you have an Amazon, etc. to drop off I need to print one page. Total charge was $3.50.... Can you believe that? They are crooks ripping people off!!!
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October 2022 by Penny Adams
Dropped off a large package with labels telling them the contents was all glass and the guy in the back laughed and said I hope your packaged them good cause the delivery people were just going to laugh at the note and throw it just because I put a note on it begging them not the drop the box.. it's a shame you don't have good workers who take care of your customers packages and care about their jobs.. good thing I bought insurance so it's only gonna cost your company money if the items get broke!!!
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September 2022 by rob myers
Have been renting a mailbox at this store for over 18 months which means i’ve probably observed more of their operations & employee interactions than the other reviewers here... i can honestly say that i’ve never seen any of the staff acting rudely or not being helpful to their customers.In fact, for me personally, i’ve been treated ‘above & beyond’; ie- last summer i was the victim of a violent assault/robbery where i ended up being hospitalized during the time that my box rental renewal was due. The owners not only worked with me on setting up a ‘creative’ payment method, but also gave awesome customer service in assisting me getting the replacement credit cards!Lastly, as a result of my injuries, i have to use a “rolling walker” to get around and, if they are not with a customer, an employee will come out from behind the counter to hold the door for me ... (on one visit i received 3 large Amazon items which overwhelmed my walker so one of the staff actually journeyed out into the parking lot and brought back a grocery cart tosafely transport all the boxes in one trip ... (so when i read that the customer was told: “that’s not my job” ... i’m guessing that perhaps the customer’s attitude might have had some beearig as towhy that might have been said)
