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March 2024 by James Wiley
Because, Kim & staff are extremely hospitable & resourceful
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February 2024 by Dana Parsons
KIM’S incredible customer service!!! Kim consistently greets helps and thanks each and every customer whether they are in her line or not and is always apologetic to anybody who has had even the shortest wait time! I have noticed many times that the other employees don’t even acknowledge the customers coming in, but Kim never misses a face and is always happy and genuine and so helpful and professional. She is truly an asset to the store and UPS!
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February 2024 by pat bright
Kim was very helpful and nice
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January 2024 by Leon Morris
This is my go to place for everything from buying stamps to sending packages. Everyone is always friendly. More convenient and much much faster than the post office.
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December 2023 by Terri Spiller
I had to go to this horrendous place for my fingerprints. The paper AND reason I went the lady said we don’t deal with that here. Like she was very rude and matter of fact so shut up! Never should a PAYING customer that keeps you a job be treated as I was!!! So the whole reason I went was wasted and paid 85$ for this to be sent to an organization that won’t get it now because those “person” can’t be bothered.. hell none of them could be bothered all RUDE!!10 negative stars!! #learnsomecustomerserviceskills
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December 2023 by Jacob Stewart
This location is now charging $4.04 to print off a single label. That kind of markup is like we are at an airport in Disneyland. Everyone’s got to get their hands in the cookie jar.
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December 2023 by Nasir Lancaster
The service that was given was very quick and simple. No complications at all and the ladies that helped me out were very understanding and respectful to me and my package I would greatly recommend them.
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December 2023 by Tracy Morét-Morris
I visited this UPS location to return an Amazon purchase utilizing a QR code. I was the only customer in the store. The UPS employee berated me with questions and informed me that I could have used the standalone Kiosk at the front of the store for this type of transaction. The UPS rep stated they would process the QR shipment this time, as though they were doing me a favor.Be kind or at least professional. It took less than 5 minutes for the transaction. It may have even gone a bit faster without the commentary!
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December 2023 by Holly Karimi
Went in to get a paper notorized. Everyone was too busy laughing and hanging out with friends to worry about helping me. Apparently “what you need” is a proper way to greet a customer. Oh and the notary was gone for the day. So it was a wasted trip and aggravation for nothing.
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April 2023 by Kiki Stanley
Folks are really great in there, The apologized for you having to wait in line and seem like they really cared that you did have to wait in line. They were very quick to help and very friendly. I couldn't have had a better experience with one small exception, it does smell a little off, but great customer service all the way around.
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April 2023 by Jennifer Gallant
Walked in at exactly 3, not one minute after and they were closed, couldn't even print a label for me so they had closed their drawer and couldn't accommodate even at 3....
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March 2023 by N Ward
I needed help with some very important documents and was in a rush to find a notary. Miss Kim made my day! She was not only helpful and knowledgeable, but she also put a true smile on a face that hadn’t worn one in a long time. She was delightful and and deserves any recognition possible from me and her employer. 10 stars!
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December 2022 by Lorri Ledet
I use this store all the time. Employees are always friendly and helpful.
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August 2022 by Jim Chapman
Kim was a delight! She was prompt, professional, and caring.She made our visit enjoyable.
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July 2022 by Sophie P.
Had a really good experience at this UPS. Both my sister and I needed a notary so we made an appointment via the website. Got a phone call to notify me that our appointment couldn't be honored as the notary was leaving early but they let me come in immediately and get my notary done early! The gentleman who helped me was really polite and patient. I was even able to get some passport photos done while I was there, I know that "oh one more thing" can be the most annoying thing for an employee to hear but he helped us with no complaints! Made what was a bad day a little better! :) Expensive, but not bad for how convenient!