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October 2023 by Lisa Legault
I recently moved and a package of medical supplies got delivered to my extinct PO Box here. I’ve called this location probably 10 times but nobody answers. I can’t get ahold of anyone on the 1-800 number; it takes 15 minutes to navigate the insanely frustrating robot system and then after you’ve been on hold for another 15 minutes it just hangs up on you. I’m done trying, I’ll just pay a million dollars to get the package overnighted by UPS… more on them later. But I spent 3 hours just trying to get ahold of someone so my package can be re-routed. I’m a 10 hour drive away now so I can’t just walk in and speak to the (shockingly wonderful) PO clerk who works at the desk there. (You know who you are - thank you kind sir!). USPS is just a nightmare, plain and simple. Everyone hates you but we’re all stuck with you. But I walked into UPS and they were so nice and quick and thorough I actually felt scared for a moment - like how can this be real life? After 41 years of h3ll dealing with USPS? It could have been so pleasant & easy the whole time and I didn’t even know. Good luck on your future endeavors & goodbye forever. (Except the nice clerk. I pray you find an employer who deserves your phenomenal work ethic.)
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January 2023 by Clark Nomahl
The guy that helped me out was very informative and helpful with every question I had. I needed my lock to get changed and it was changed immediately. Definitely a better quality location than other USPS offices I have been to with better quality employees. Thanks guys for the help and the great attitude!
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July 2022 by Cindy Bright
This PO is THE WORST!! After mailing a time sensitive document in PLENTY of time for it to reach the destination it never arrived. So I then went through the trouble of reprinting the doc paying a notary AGAIN to get it notarized paid the money to send it certified mail, they lost it AGAIN. Really?? I finally sent it through UPS overnight which cost more $$. My vehicle renewal sticker was mailed out, never received it. Two graduation announcements mailed to me from family in other states never got either of them. I could go on and on. If I had a dollar for every piece of mail outgoing and incoming they have lost I could start my own mail service. Not even going to comment on the rude customer service.
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June 2022 by Elizabeth Masoud
Staff was so sweet, it wasnt too busy on monday morning. Lovely building, good location.
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April 2022 by Kristen Alger
I have always enjoyed coming to this post office.
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February 2022 by Malik Lamon
The guy that helped me out was very informative and helpful with every question I had. I needed my lock to get changed and it was changed immediately. Definitely a better quality location than other USPS offices I have been to with better quality employees. Thanks guys for the help and the great attitude!
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October 2021 by Tamara Michelle Lampkin-Alexander
FANTASTIC STAFF,FANTASTIC CUSTOMER SERVICE!!!!!
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August 2021 by Laura Ericson
I love coming to this Post Office and I’m so happy the campaign to keep it open was a success! Sometimes there is a line, but that’s because of the convenient location and good service. Shout out to regular employees Vic and Lori who have provided friendly service throughout the pandemic and always had patience with my stamp and cancellation requests (and sometimes chattiness!) They really try to keep “nice” stamps on hand for those of us who care what adorns our envelopes and postcards. I appreciate all of you! ? ?? ❤️?
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August 2021 by Omar Adams
Awesome staff! I regularly drive all the way across town (25 minutes each way) to this post office because they are so friendly and helpful here. Vic is the nicest guy and tremendously helpful, and Lori is awesome as well.I read the couple of one-star reviews, and they say a lot more about the reviewers than the postal workers. This place and the workers are excellent.
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January 2021 by TAVARUS CARTER
Great hard working nice warm and friendly people. The staff is always welcoming. Thanks for your hard work and dedication.
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October 2020 by Jennifer’s 1’s Foster
I give this office a 0 for customer service! “Barney Panties” who stands over on the left at the counter really needs to work on his Attitude and people skills! At the end of the day you are a nobody “Barney” and shaking your head when you try to talk down to customers is atrocious. You need some Jesus and a bible. Live right Barney.
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July 2020 by PAUL RITZ
Excellent US Post Office location. I have always had good customer service here. Convenient downtown location.
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May 2020 by John Lee Bass
SAVE USPS! VOTE TRUMP OUT! ??
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December 2019 by Laura Wermers
We went to the post office with a package shipping internationally. Linda was managing the front desk by herself. She was incredibly sweet and patient with us. Despite only a line of three people behind us making rude comments over their wait (10 or so minutes), she was still professional and polite.
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October 2019 by Joe Darkis
This is the best post office in Pensacola. Very fast, very nice and friendly there always helpful Vick,lori,Pam you guys Rock!
