-
February 2024 by Emmy
Do not go here. The people working there are always so rude and unprofessional. Everytime I go back I hope it will be different but never is. They never inform you of information you need to know, you always have to ask then they get an attitude at you for you wanting to know basic information.
-
February 2024 by Mikiee Llamas - Pratt
I would give a zero if I could!! They give poor service!! They will lose your over size packages and even a standard size envelope. That never even got stamped with post mark see pics. My over sized box same thing never scanned and shows it is still at the Jordan post office in Pensacola!! Employees say that their scanner is broken and has been for several months!!! Come on this is unacceptable!! I should have taken it to fed x instead!! So over the usps!!
-
February 2024 by Carrie Ates
Constantly late 2-day priority mail. Why pay for it when you I u get it sooner by regular mail? Bunch of incompetent fools work at the Pensacola regional processing center. Fire them all.
-
December 2023 by Mrs Cuffee
This is about the entire process dealing with the mail you pay for 3 day shipping but the receiver dont get the package until 4 to 5 days if not longer then that they need to get this together people pay for certain time frames on deliveries but dont receive it in that time frame!
-
December 2023 by jarman singh
Horrible place for delivery color of skin does matter here check in at 3:30 am and check out at 8am people come after you and leave before you shame people wear us army caps still giving priority to skin color when i talked with lady about it she didn’t have answer and she feel so embarrassed
-
October 2023 by Bryant Dillard
Massive facility with confusing signage. Walked back and forth five times looking for the actual shipping area.
-
August 2023 by Floyd Scott
If you are a delivery driver do not try to deliver anything to the night shift because they are lazy as hell and will say you have to wait for morning shift which is not true! The short Chinese lady never does her damn job and will lie to you saying wait by fence and and they will come and get you which never happens no matter what time you get there,IT DOESN'T MATTER IF YOU HAVE 5 BOXES OR 1 BOX THEY WILL MAKE YOU WAIT FOR MORNING SHIFT ???. NIGHT SHIFT IS THE ABSOLUTE WORST. THE SUPERVISOR, DOCK LEADER AND DISPATCH ON NIGHT SHIFT NEEDS TO BE FIRED!!!! ONLY REASON I GAVE 1 STAR WAS BECAUSE YOU HAVE TO TO LEAVE A REVIEW OTHERWISE THEY WOULD HAVE GOTTEN A NEGATIVE 5 STARS
-
July 2023 by Rose Motes
Guy came in after us. Didn’t talk to anyone, tried to take the door given to us. When we told him that we already talk to the people inside, the people inside told us to get in a different door. They’re now unloading him first even though our appointment time is now, we only have 12 pallets, and the other guy has a full trailer.
-
June 2023 by shirley carr
Very nice and very helpful my favorite post office.
-
May 2023 by Jim Carrey
My package was stolen at this facility. Then empty box was sent to me. Other time it was lost in transit! Now they are trying to cover their tracks leaving empty box on conveyor! Stealing very expensive items. We need justice! I'll be calling the cops too. Expect an investigation.
-
May 2023 by Lala D
I sell online and majority of my shipments are First-Class because they are lightweight, I've had countless packages went through the Pensacola Processing Center that went missing. Yes, I could open a package research request with USPS but most of the time it's a waste of time. My cases gets closed without any resolution or in most times, gets closed without anyone responding to the search request. I would like to make a formal complain to the Inspector General because someone is stealing in Pensacola Processing Center. You can't tell me that that is not a possibility, some of my shipments goes through Jacksonville Processing Center without any issue.
-
May 2023 by xcoldaslifex
This place lost/stole my item. My package arrived here 3 weeks ago and hasn’t been in transit since.if I could leave no stars I would !!!
-
March 2023 by Chelle N
Worst service ever!!! Someone that works there stole my package that I mailed. Tracking says that it made it to the Pensacola post office, but never left there. I didnt think I needed to add insurance to it, so now its just gone.
-
March 2023 by Chris Springer
Continues to send all of my packages to the wrong town. This hub can't seem it tell the difference between Bonifay and Campbellton. Zip codes people, read the flipping zip codes! It's every single time.
-
March 2023 by Ileana Roman
Terrible phone service! There's no possible way to reach an agent. The IVR is horrendous and tricks you into playing along, hoping you'll get an agent, but you never can. I don't believe there's a live person left servicing those phones anymore. Awful!
