-
January 2024 by Noel Hunter
Stopped by yesterday to get a patch in my tire. Everyone was super nice. They were busy so I did wait about an hour and I was fine with this as I was told when I got there about the wait. I would recommend to friends and definitely come back for future work.
-
January 2024 by autumn terry
The service is excellent here!! The staff are very professional and helpful. The manager and employees give great customer service!!
-
July 2023 by a bry
these people have no knowledge about cars at all they try to sell everyone a camber kit for a simple alignment, I know I already have adjustable camber bolts from factory. do yourself a favor and take it to Hawaii tire, they got it done in 30min no complaints
-
June 2023 by Norristicrat
So I bought a used 2015 Mitsubishi mirage de a year ago. I inspected the tires before I bought the car and they looked good. No cracks, barely any wear, and they also had the little on the tread. I’m not a tire expert but the looked really good. The first 3 months, I started to feel a vibration that got worse. So I found a bubble in the front tire and check the other tire found a small bubble. So I tried to find 2 165/65 R14. Not one where I lived had them and I was told they are special order. One of the places I went said they can order the tire and it will take 2 days to get there. 2 days later they got it and it cost 350 for both. They did my tires and I was fine for a year.So aunt asked if I could drive her to Pensacola, 600 miles. Well everything was great then I started to feel that vibration again and knew it was one of the rear tire. After driving 300 the vibration got worse so I stopped and put the donut on and drove another 300 miles on the interstate. When I got to Pensacola it was late so I went to sleep and the next day called. Well Vannoy’s tire was literally right across the street where I was staying. All that was going through my mind was I needed to special order them and cost over 200 for the tire.When I called them up and asked if they had that tire. They said they didn’t have it in stock but can have it with in the hour and cost out the door around 130.I can can say thank you enough. I really thought it was going to cost over 200 and I would have to wait. Thanks again Vannoy Tire and I know that if I get a flat in Pensacola again I will be calling y’all again.
-
May 2023 by Greg Dietz
The staff here is lazy. They will wait until they pull your car in and put it in the air to tell you they don’t have your tires and now you must wait an hour for them to be delivered. After you already waited an hour and a half. Had the lazy counter boy gone out to the parking lot and looked at my tires when I checked in, (like they do at every other tire shop in the country)they would have been onsite by the time they pulled my car in. They claim they’re understaffed but, being a little more proactive would probably solve a lot of their issues. I would recommend any other vannoys but I wouldn’t suggest coming here unless you have absolutely nothing else to do that day and don’t mind watching a bunch of idiots play with each other and give customers condescending answers to their questions
-
May 2023 by Paul Dublin
10 star service. Highly recommend. Won't take my cars anywhere else. They are always professional and go above and beyond with their service.
-
May 2023 by Vic L.
I took my car in several weeks ago for a simple oil and filter change. I needed to do it before I left town. When I came returned, I found a huge puddle of oil on my garage floor. Rather than return to Vannoy's I took it to my mechanic who found that the gasket around the drain plug was missing. The mechanic must've forgot to reinstall it. In any event I used expensive synthetic oil and now have to get a new oil replacement thereby wasting close to $40! when I mentioned this, to my neighbor, who is taking care of my house, he said the same thing it happened to him about a year ago. Needless to say, I will not be returning to Vannoys ever again!
-
April 2023 by Top Gun (Liam)
First time visit wanted to buy from Locals at the store in Warrington. Oil Change, Tire Rotation and Windshiled Wipers for a 2020 Buick SUV. After 2 hours of waiting a few of the customers mentioned that the man was having a real hard time with the winshield wipers. 20 minutes later I heard an "exclamation" "I Figured it out"... My name was called. All the customers were very friendly, I had my Service Dog with me. "Thank You for my service they all said as I left." During Saturday's huge rain 4/15 the windshield wopers just flew off of the car leaving my wife stranded."Special Operations Group Special Activities Division (ASI B4) Laos, Central & South America, Eatern Europe, the Soviet Union, Iran and Afghanistan. Take your vehicle where competent people are hired.William Holliday
-
April 2023 by Liam Holliday (Top Gun)
First time visit wanted to buy from Locals at the store in Warrington. Oil Change, Tire Rotation and Windshiled Wipers for a 2020 Buick SUV. After 2 hours of waiting a few of the customers mentioned that the man was having a real hard time with the winshield wipers. 20 minutes later I heard an "exclamation" "I Figured it out"... My name was called. All the customers were very friendly, I had my Service Dog with me. "Thank You for my service they all said as I left." During Saturday's huge rain 4/15 the windshield wopers just flew off of the car leaving my wife stranded."Special Operations Group Special Activities Division (ASI B4) Laos, Central & South America, Eatern Europe, the Soviet Union, Iran and Afghanistan. Take your vehicle where competent people are hired.William Holliday
-
March 2023 by Christine Bradshaw
Staff is friendly and has a good sense of humor! I have had to go here on 2 different occasions recently, and this will be the only place I go to for quick fixes and tires! Great service!
-
February 2023 by Adam Sznyitar
Recently stopped in to see if I could get my brakes checked. Knew I needed the back ones done, wasn’t sure about the front. They told me the front ones were ok still, and they confirmed I needed my back ones replaced. They were busy but still managed to get me in same day and finished up the job in a couple hours. I even asked for an estimate for price and it was right on the money. Friendly, speedy service, and professional. I would stop here anytime I needed some work done on a vehicle and I would recommend to others to stop in and see if they can help you. Thanks for the service on my vehicle.
-
December 2022 by Jan Lawrence
I had a tire leaking air yesterday in the middle of my Home Health Care route. Having just relocated to the area, I was directed to Vannoy's Tires on Michigan Ave. Within 5 mins of my arrival, Taylor Laurie and Tom Overson assessed the tire and had it in the garage for a patch due to a nail. I was just about to call my patients to reschedule my remaining visits and again these guys exceeded my expectations and had the tire repaired and I was back on my route. I was very impressed the personal, professional and courteous treatment I received. I will certainly choose Vannoy's any time I need tires in the future! Thank you for your prompt care during my time of need. You are the best! Jan Lawrence RN
-
December 2022 by Melissa Penton
We do our oil changes and our tires here. They always do a great job, and are very honest with the needs of the car.
-
November 2022 by M K
I had intermittent shaking in the front end, I thought a suspension component was bent, loose, or worn out. I got the honest, and far cheaper answer that a tire was out of balance. They could've hosed me, and I never would've known. So I got my tires diagnosed, balanced and rotated for a great price! It took a little longer than expected, but I came in at the last minute, and they were short staffed. Even so, I was out the door in 2-3 hours. Highly recommend!
-
October 2022 by 5w0 rl1
After tire rotation they didn't even perform (because of a lock on the tires) they gave me my car back in rough condition. I had a white car they left disgusting black oil handprints all over. Since I was unaware that my used car I purchased had locked wheels, I didn't realize they lied to me the first time I took it for a balance and tire rotation. They said they completed the service and after I took it back, the tires didn't seem different. It was because they weren't. They could never even rotate the tires. Lied. Never bringing my car here again. Terrible service and disgustingly unethical. That was a $118 service they did NOTHING for AND put black oil handprints all over my car. I should SUE them.