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November 2023 by Sarah-Elizabeth Polley
Just had an awesome experience with upgrading my phone. Keyshawn was super knowledgeable and compared all the plans to help me decide on the best option for me. He was happy to answer all of my questions about the process. I walked in at the same time as four other customers, and he managed to quickly help all of us out even though he was the only one working there. I think most people would have been a little flustered or even frustrated, but he was super friendly and warm the whole time. Highly recommend! Thanks for all of your help, Keyshawn! ?
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November 2023 by Madison Alexander
I recently went to Verizon to upgrade to an iPhone 15 Pro Max. While I was in store, Brandon was the representative helping me throughout the process. He was extremely knowledgeable about the products/technology I was purchasing. He was readily available to answer any and all questions I had regarding my upgrade. While in-store, Brandon and I also discussed my various upgrade options across the board. I decided to upgrade my Apple Watch as well. Overall, I am extremely satisfied with the level of customer service provided to me from Brandon. He became very busy at one point, being the only associate at Verizon, assisting multiple different groups in-store and handled the influx of customers well. Great job, Brandon!
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October 2023 by Terry Massey
Brandon was excellent in service,he was the only tech available when we visited & it was extremely busy,he handled it very well and very patiently and professionally. He dealt with a rude customer at the time of our visit and handled that situation very well also, multi tasking to try to help everyone in a timely manner!
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October 2023 by Sam Hunley
Brandon was awesome! He was crazy helpful, knowledgeable and really friendly. He walked me through everything and made sure that I knew he was there to help. 10/10, definitely recommend.
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October 2023 by Bethany Elliott
Brandon was awesome! Made transferring my phone's simple and without losing any very important photos. I love my new Motorola!!!
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October 2023 by Eddie W.
When I arrived I couldn't figure out who worked there because they were just wearing hoodies and random shirts(nothing with Verizon on it). I had to ask for help no greeting, after asking for help they were dismissive and annoyed with my presence in general. Go to att across the street if you want good customer service
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September 2023 by loko pood
Brandon went above and beyond , made sure I understood the charge, all questions was addresses. He saved me money on my new phone and was very professional. His multitasking skills is top notch and he made sure he acknowledge every customer that came through the door. Why working 3 accounts and he updated customer waiting customers his progress or directed them to the other associates for assistance.......I give him ? rating. Service with a smile
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September 2023 by Janet Etheridge
My experience at the Verizon store could not have been better in that Brandon gal. I believe that was the salesman person's name. I wrote down the last name but I believe I just knew him his Brandon. Great guy! Great salesman. Great customer service. He was able to help me find a set of earbuds and also to find a handle for my phone. He was able to replace my SIM card and handle all of that with Verizon's customer service for me. I didn't have to wait. It was great. I highly recommend Brandon and Verizon. I've been with you guys long time. I will be a customer for a long time ?
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August 2023 by Summer Patience
Brandon is exceptional at his job. I honestly couldn’t have asked for a better day for my phone to go to the grave yard and walk into the Verizon store. He was the only one in there and went above and beyond while handling multiple of us.
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August 2023 by Isabella Cosentino
Had the best experience at verizon today. I’ve never actually understood what I was getting myself into every time I go to verizon. Brandon was extremely informative and took his time to explain my new plan to me as well as upgrading my phone. He was transparent about what I was paying for, and guided me to the best plan for me and my husband. Thanks Brandon!!
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August 2023 by Alyse
I am much appreciative of the assistance provided here. Brandon was definitely a wealth of information and was very warm & patient. Such a great place to do business for your devices. Much love.
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July 2023 by Kathy McCarley
I was nervous about visiting an actual verizon store, I'm not up on all the new technology. I was pleasantly surprised !!! AWESOME SALES PERSON, Brandon. He made it effortless and I even learned a few things that was beneficial. I felt like a friend helped me today not just a sales person.
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July 2023 by William Paul
Someone on my account without any authorization went into this store and put a watch and a new phone line on my account. I have emailed the store and tried to call them, but I cannot get a response.Well its been 6 days since I made this post and I have not heard from anyone associated with the store, I provided my phone number, but nothing. Stay away unless you want your account charged for something not approved by you. Maybe I need to get an attorney involved.
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July 2023 by Kevin Reed
FRAUD ALERT !!!!! Turned in 3 devices, paid 1,252.90, Gave me a run around for 3 months on turned in devices and promotion that was promised. When all said and done to get away from them I ended up paying out $4,587 not including trade ins. Only a customer since April 2023. I don't care if Verizon was the last cell phone company on the planet, I WILL NEVER GO BACK! I will use 2 tin cans and string.
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June 2023 by dennis edwards
The man Brandon in this store is the great. His positive energy made my day and he know how to get your the best for you money can not thank this store enough or the man Brandon !