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January 2024 by John Martin
Tracy was amazing. My frames were discontinued. Had called stores in Georgia and Florida..No help. Had tried Visionworks on line and called their customer support...no help. Then I found Tracy at Cordova Mall Visionworks store. She found my frames, discontinued, and ended up ordering me two pairs from the 300 left in the world! She ordered my lenses and got me a great deal on both pairs of glasses. I could have just kissed her...but my wife was there. LOL
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January 2024 by Ed Adams
I've been going there for years and they haven't disappointed me yet. Visionworks is your one stop shop for all your wants and needs when it comes to your vision.
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January 2024 by J K
I like Vision works. The staff are really friendly. The atmosphere is relaxing and welcoming. The staff are really helpfulThey take time to answer your questions. I dont buy my glasses anywhere else. I have been a Vision Works customer for over 4 years. I recommend this place.
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January 2024 by B M.
Knowledgeable staff! Instant and welcoming engagement-with me and other guests that came in after me. Tracy was patient all throughout my check out process, provided honest and insightful feedback about products.
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January 2024 by Andrew Groshong
Staff is very friendly and helpful every time I go to get glasses. They really seem to like working there and it shows! The eye dr Star is great at explaining everything as well as her tech which makes the visit quite enjoyable.
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January 2024 by Annette Mixson
Had problems with previous doctor and eyeglasses prescription. Went for second opinion at Visionworks doctor because this is where I purchased my glasses. When expressing my situation the older gentleman listened and someone finally accepted that I did have legitimate concern for prescription from previous doctor. Set up appointment with visionworks doctor and my concerns were confirmed. Previous prescription from other doctor incorrect. Can’t wait to finally get my glasses again. Visionworks fixing glasses with new updated prescription. Dr Star ⭐️ a star. Thank you for my positive energy experience. You have excellent people skills and are good at what you do.
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January 2024 by Joy Roberts
We couldn't complain at all. Very well taken care of. Thank you!!
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December 2023 by Phil smith
From the time we walked in we were greeted and asked if we needed help with anything. Hayley, the doctor's assistant was friendly and helpful. Dr. Star was knowledgeable and thorough. Harry was very nice and helped us complete our glasses orders. It was an overall great experience!
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December 2023 by laurie smith
We were greeted when we got there and Hayley, the doctor's assistant was great! Dr. Star was nice and the exam was completed quickly. Harry was friendly and very knowledgeable.
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November 2023 by Kim Brotherton
Was advised of all procedures and cost. Eye exam was quick and easy. Satisfied with insurance coverage and final cost to me was great. Vicki did a great job.
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November 2023 by gwarren681
When I arrived early I was taken right in and got my exam. After the exam I was assisted on proper frame and lens selection and was shown the differences in what was available. Vicky was very helpful and made sure I had everything I needed. I'm very happy with what I selected and can't wait for my new glasses to arrive. With the specials available I purchased 3 pair overall with 1 being sunglasses. It was a great experience for me and an easy process! Thank you !
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November 2023 by Aaron Edelbeck
Loved the energy of the staff. Especially Hailey!!!I did not feel like a number at all. First time for contacts and they where very patient with me while I figured out how to place and remove my new contacts. I see like I'm 20 again.. Thank you all very much.
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October 2023 by Ro S.
So, i just wanted to give my opinion on the eye care visit I had here. i hadn't been to the eye Dr in like 10-15 years so I was slightly nervous about what to expect. I'm horrible with remembering names, so i apologize in advance. I arrived about 10 minutes before my scheduled appointment and was almost instantly greeted and taken care of. The girl who checked me in and did my initial screening was super nice and informative. I knew exactly what was being done and why. She explained all the fees and what insurance would cover and what I would be responsible for paying. It's nice to have all of that information upfront so there's no hidden costs at the end. Next, it was time to see the Dr. Let me just start by saying Dr Star R. was absolutely amazing. Super nice and very easy to talk to. We chatted about life a little before we got started with the exam. That by itself is huge these days, having a Dr who takes a little time to just talk and get familiar with each other before getting down to business. Star also explained everything in full detail and offered to answer any questions I had. She made sure I was comfortable and understood exactly what the problem with my eyes were, nothing serious thankfully, just age catching up to me. After the exam, I moved on to picking out some frames. The guy that helped me out, damn I can't remember his name either, was just a super chill guy and again easy to talk with. I called him the optic guru. Hah. For real, this guy knew everything about the frames, lenses, costs, my insurance. The prices weren't bad at all either. I'm going back tomorrow to order my glasses so i'll update this after I receive them and let you know how that went too. All in all It was just a very pleasant experience and Im glad I chose to go to VW. They don't know it yet but they just gained a new customer long-term. Absolute rockstars at this location!! Thanks
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September 2023 by Lori McKinley
Wonderful customer service and a great eye doctor on site. My husband was completely satisfied and will go back. That's sayis a lot!
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September 2023 by Rafael Ortiz
Did not care if my appointment was delayed today! Amazing people on the phone and in person. Really loved it here! Dr. Star was a Star. -Raf