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November 2023 by Kathy F.
I have purchased many pieces of furniture from Baer's in Naples and have experienced excellent service from purchase through delivery. I've purchased brands Tommy Bahama, Lexington, Best chairs and more. Baer's can be pricey compared to other furniture stores but if you comparison shop and purchase during their semi-annual sale the pricing is comparable. Even the Hickory Furniture mart cannot beat their pricing in many cases. I am in Naples FL and Indianapolis IN and have purchased from N-- and L-- furniture stores in Naples and have experienced problems during purchase, delivery and finally with poor quality in the case of L. L furniture even refused to honor our extended warranty and care service less than 1 year after the purchase I will never enter these stores again. I keep going back to Baer's and get the same great service every time. Please do your due diligence and read reviews on brands and styles before you finalize your purchase. The sales' people will sell you what you want and of course more $ spent for the company is better. Ask about upcoming promotions, waiver of delivery fees and special pricing for large purposes. comparison shop, even contacting Hickory Furniture mart to see if they can beat local pricing, many times price is 1/2 what it is at big name stores outside their sales' events.
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October 2023 by Nancy Paredes
Just received my Wrigley recliner is super soft and comfortable. Very happy with my purchase and my fabulous salesperson Margaret. Always readily available to respond to all my concerns. Great delivery crew on time, reliable and experience. Thank you!
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October 2023 by Jennifer Murphy
I was very happy with the quality of the furniture. They opened the furniture’s original packaging in their warehouse, inspected the pieces and then rewrapped the furniture in a blanket and cellophane to protect them during delivery. The delivery crew was quick, careful and professional. I would recommend Baers Furniture!
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October 2023 by Bryan Watson
Bought a queen sofa, sleeper from Baer’s and couldn’t be happier.The staff was so super friendly, and I cannot say enough about the delivery team. So nice and professional and respectful of our home taking great care in delivery and set up. Five stars all the way.
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September 2023 by Jacqueline Del Rosario
The guys did not deliver staring it was an up the stairs job “ so no” I found out later that they wanted a fourth man, they really lacked customer professionalism when talking to me. I feel for them though because it is a head job but I always tip and appreciate their labor.I took off to receive the delivery and I still don’t have the lice nor when they will deliver with a fourth man!
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September 2023 by john linabury
Very happy with my experience purchasing a Tommy Bahama sofa from Baers furniture. From my salesperson illiana at the Pinecrest store everything went very smoothly. The price was fair .... Believe me I checked around. This store in Miami had the best deal. Upon arrival it was professionally delivered and set up and the gentleman with the truck couldn't be more careful and nice. Thank you Baers .... I will be back for future furniture purchases.
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August 2023 by Richetta McNeil
I had a pleasant visit when I was waited on at the Baers Furniture. I was apply to browse with out any pressure. They even looked up an item I was interested in for may be a future purchase.
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August 2023 by Doris Fins
You have beautiful furniture!The delivery came 1 hour before expected. The 2 guys were very service minded and professional!
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August 2023 by Dee Tyler
The gentleman who owns the store helped us. We explained what we wanted and he took us right to exactly the type of sofas we were looking for. He was on the ball about giving us a variety of what we were looking for cost wise and quality wise. It was a pleasure shopping at Baers.The delivery men were extremely careful when the brought the furniture. They were prompt and courteous! Cheers to you Baers!!
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July 2023 by Evelyn Garcia
As always, Baers did not disappoint. The staff treated me curteously, patiently and showed interest in my concerns. The experience was nothing less than a real pleasure. Thankyou Susanne for helping me find what I needed!!
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July 2023 by Jimmy T
My wife and I stopped by to find our next bedroom set. Frank was awesome to work with; he wasn’t pushy, knew his product and checked inventory to insure there wouldn’t be a delay delay.The gentlemen that delivered the items were incredible. They placed the furniture making sure it was centered and took all the shipping materials with them.We couldn’t be more happy with the purchase and experience.
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July 2023 by Sharon Van Smith
Found a beautiful Natuzzi sofa for 50 percent off at Baer's in Pinecrest. They had the item in stock and delivered it four days later. Our sales lady was fantastic and the two gentlemen who delivered the sofa were friendly and professional. Also, appreciated that Baer's autocalls you to let you know when the truck is ten minutes from yoir house. The delivery was within the three-hour window that Baer's scheduled.
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June 2023 by James Al Merritt
We worked with Suzanne Charron from the Pinecrest, FL location. She is a very talented designer who really helped us tremendously with our entire condo design, including everything we needed. We highly recommend Suzanne and Baer’s. Al & Patsy Merritt, Miami Beach, FL
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June 2023 by Odalys Alfonso
If I could give a -10 I would.I ordered two piece, had a problem with both. They fixed only one and now no one, not even the owner (Jaime) will call back.Next step is TV, dispute charge with my credit card statement or small claims court.
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June 2023 by Paul K.
I need to frame my comments by giving some background information. We're in our 70's and needed new living room furniture. Though we are frugal, we concluded that we should splurge and buy quality. So we went to Baer's and found a beautiful leather set in the show room. As fate would have it, two of the three pieces were damaged which we only learned well after delivery. Our first impulse was to panic! Baer's has our money and we have damaged furniture. We reached out to the firm and EVERY SINGLE employee from the deliverymen, sales personnel and leadership had one aim. They intended to "make it right" in their words. The Baer's firm is focused on their outstanding reputation; built by the success of committed customer service over 7 decades! Baer's - it's a name you can trust!
