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August 2023 by Mary Eagle
Relax in a peaceful spa like environment where you can get waxing, brows styled and permanent makeup and mani/pedis. Nelly and Amanda are excellent stylists. Reasonable prices too.
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June 2021 by Fernando Domingo
(Translated by Google) Very responsible people with their work.(Original)Personas muy responsables con su trabajo.
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May 2021 by Sandra Caceres
(Translated by Google) Excellent attention . Very professional. Security measures .(Original)Excelente atencion . Muy profesional. Medidas de seguridad .
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July 2020 by Amanda Janampa
Best experience I ever have.
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May 2020 by Veronica S.
(Translated by Google) A good place, Amanda very professional.(Original)Un buen lugar ,Amanda muy profesional.
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April 2020 by Elizabeth Domingo
(Translated by Google) I RECOMMEND THEM IS EXCELLENT !!!! .. PRODUCTS, ENVIRONMENT, SERVICE AND ESPECIALLY A FAMILY ATMOSPHERE AND PEACE.GOD KEEP YOU BLESSING NELLY'S SPA !!(Original)SE LOS RECOMIENDO ES EXCELENTE!!!!..PRODUCTOS,AMBIENTE,SERVICIO Y SOBRETODO UNA ATMÓSFERA FAMILIAR Y DE PAZ.DIOS LES SIGA BENDICIENDO NELLY'S SPA!!
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March 2020 by Nicole Paris
I wish I would have read all the negative reviews across the web before I purchased the Groupon for 3 blow dries, which by the way, they will not honor. The lack of professionalism in this salon is astounding. The manager is rude and completely out of her mind. Oh, and they tried to tack on an extra fee to blow dry my hair. I go to blow dry bars all the time and I have fine, straight hair that is incredibly easy to manage. I've been to every blow dry bar in this area, and no one has ever wanted to charge extra to do my hair.
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February 2020 by Nicole F.
The fact that they have 10 1-star reviews and only 6 5-star reviews says a lot. I wish I would have read all the negative reviews before I purchased the Groupon for 3 blow dries, which by the way, they will not honor. The lack of professionalism in this salon is astounding. The manager is rude and completely out of her mind. Oh, and they tried to tack on an extra fee to blow dry my hair. I go to blow dry bars all the time and I have fine, straight hair that is incredibly easy to manage. I've been to every blow dry bar in this area, and no one has ever wanted to charge extra to do my hair. The manager told me if I was going to complain, I can leave and get the Groupon refunded. So, that's exactly what I did! Groupon handled the situation easily and promptly. I'm not sure why the owner would want to have a manager working who causes the salon and the stylists to lose business, but it is what it is, I guess. TLDR: Believe all the negative reviews. Be careful with the Groupon: either they won't honor it or they will charge you extra. There's a reason why this place is always empty.
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February 2020 by Amy Anjolie K.
I will NEVER recommend this place to anyone!!! I purchased a groupon and followed all the instructions and read the fine print. I called ahead to let her know and she said it was no problem. When I first walked into the salon I wasn't even greeted. When I sat down and choose my color the owner came up to me and said it was up to her discretion whether or not she would honor the groupon. She then said "I will do you the favor and only charge you $25 instead of $35." The owner is a complete lunatic!!! She kept making a scene in front of everyone trying to embarrass me. I then decided to leave because she refused to honor my groupon.
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January 2020 by Carmel K.
I'm sorry,but the people who have poor reviews about the groupon and the lash lift must have been there at a really rushed time. I called Nelly to tell her that i had the groupon in advance and she was super supportive on me cancelling last minute. She even gave me the time to reschedule. When i went to the salon, it was a relaxing and friendly atmosphere. They even asked if i wanted more services at the groupon price. Her staff made my straight eyelashes so curly and beautiful within 45 minutes. All i had to do after is walk out with a smile on my face.
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November 2019 by Fnaf lover serra
Best place in Miami !!!
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November 2019 by Melanie M.
If you get a Groupon beware!! Owner refuses to honor groupon and has the audacity to tell you to cancel after you purchased and buy directly from her if you want the service. She refused to honor my Groupon and would not match the discount Groupon would give me as a student. They mainly use Groupon for free advertisement and exposure. Owner is incredibly rude and entitled! If you won't honor groupon, don't put up the offer!!
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October 2019 by Jaqueline S.
Absolutely loved the service. I got a haircut, wash, blow dry and style. She definitely took her time cutting my hair and talked me through the entire process. She also made sure to get my approval before continuing to cut. It's a small salon so the atmosphere was definitely great. Would come again!
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October 2019 by Rose M.
I called to make an appointment and no one answered. As soon as I hung up the phone, I get a message that simply says, "I am busy. Text me!" I thought that was an unprofessional way for a business to respond to a patron, but I brushed it off. I texted that I wanted to make an appt. ASAP. The person never responded. So, I called again- no response. Then, I texted that I had a Groupon and it would expire unless I can make an appt. Again, no response. I asked if I should just call Groupon to refund my voucher- still no response. I am shocked that any business would conduct itself in that manner. Groupon offered to get in contact with the salon for me, but I declined. I wouldn't want anyone who ignores potential customers in such a cold way touching any part of my hair. To me the way a business treats people says a lot about it regardless of the location or it's end product. I am urging everyone I know to stay away.
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August 2019 by Anisa K.
I purchased a groupon and received a terrible cut. I tried to respond to the owner who could not believe that the cut was done poorly as the stylist had "20 years" experience. Here are photos to show my cut. I would like your salon to make it up to me as I had to go somewhere else to fix it (which cost me $120 extra on top of what I paid Nelly's salon).
